For the first year that I had the machine, worked great, in fact I even bought the same model for home use. In the past 4-6 months with the upgrades Brother has done to the machine (and of course other computer system/software upgrades), the machine is no longer easy to use - can't scan directly to my computer any more - frustrating.

I have had this machine for a couple months and am very happy with it. This is the third Brother MFC that I have owned. My daughter has the original, can't remember how old it is but it got her through Veterinary school and must have printed books worth by now, and that was after I had used it for a few years. My second one failed after 5 or 6 years when it quit feeding paper. I hope this one gives as good service as those.

When compared to my years experience with other brands I find Brother the least troublesome, most reliable and simplest to operate. It has limits, but they are well defined and easy to adjust, if necessary. Most times adjustments of any kind aren't important, such as amount of paper printer will hold. The set up was a breeze and the performance is superb! What is NOT to LOVE?

We were very pleased with our last Brother Printer, so when it finally died, (after 10+years!) we knew definitely wanted another Brother. I have been using this one for over a week now, and as a homeschool mom, many copies have already been made. I am very pleased! It was easy to set up and use, and it makes great prints! I have not yet used the scanner or fax functions. The ink is very inexpensive, which is a great feature!

Love this printer!!! We use it to print all our work and photos on it are amazing!!!! I had a little problem hooking it up to wireless viz wifi because we have three different wifis in our home, my computer runs off 5 ghz and the printer doesn't But hooked it up with USB and works amazing!!!

This printer is honestly the easiest to set up I've ever owned. It's capabilities are what is the best to me, especially being able to print from my phone or tablet. One of the best features is it's ability to send to my laptop anything I scan automatically. I highly recommend anyone who is looking for a new printer to purchase this one. It's large ink tanks last longer than most.

This Brother works Great. Do not use Fax at this time. Printed approx.50 sheets and hardly used any ink+. Had a Brother for school use and was very happy with it, then went to HP big mistake... The reason why I am giving it a 4 is the difficulty in setting up...I am NOT TEC savvy... took me over a hour to set up...have not used for pics yet , will soon

I was thrilled to find a compact all in one with the screen that tilted so I can view the screen ( I keep my printer high on a shelf ) Good working unit with front access to the ink cartridges and any USB ports. A nicely thought out unit that makes very good printing ( in line with price ) I expect many good years ahead with this thing.

I've had the J985DW for about 2 weeks. It replaced an HP MF unit that had died after a pretty long life. I have to admit I'm very happy with the printer. What do I like: compact size for my small office. A perfect fit. It prints, scans, copies, and faxes. All the things I was looking for in a printer. The quality and speed of all those functions (well, I've not tried the fax function yet) are very good to excellent. Supply costs are outstandingly low Where do I have issues: Not many places. Find the paper loading to be a bit awkward, but once you get the idea, it's OK. Printer is WiFi and it does not see my G network. I've not done any research yet, so this might be "user error" but so far, not love. Summary, this is an outstanding MF unit. Provides good, speedy printing at low consumables cost. For my home office it is just about perfect. A couple of issues, sure, but I'm very happy with my choice

We have owned this product for only a month or so, However between my wife's job and schooling, ever time i'd look at the ink levels they were low. We have made so many copies already and the ink levels haven't even budged. So far I am very pleased with my inkvesment.