My last Brother printer lasted me for just about 10 years and would have lasted longer if my cat didn't jam his arm in the paper tray. Poor thing was never the same after that unnecessary exam. I'm hoping I get that and more from my new Brother printer. : )

I have been using this printer now for a few months. I have printed numerous pages and the ink levels have not even moved yet. Very good on ink. Good scanning also. I am very pleased with this purchase. Don't buy one of those cheapo ink guslers. This is a much better product.

My longtime all-in-one decided to croak as I was printing holiday cards. I ended up at Best Buy looking for a replacement. I didn't know that Brother made such a product but ended up taking one home. To my pleasant surprise, I love it! Very happy that I found it!

I've only been using the printer for about 2 weeks, which means there's a lot of features I have yet to explore. Here's what I can say so far. 1) Packaging of the item seemed solid. 2) How many times have we complained that setup or installation instructions were hard to understand? Not with this product. You can tell Brother takes great care in communicating with the customer & it's reflected in the setup instructions. Very easy to understand. 3) My laptop doesn't have a built-in CD drive, so I chose to download the installation package from Brother's website, which is probably the best thing to do anyway, considering you don't know how long the product has been on the shelf before you finally purchase the product & in between those times, updates to the software may have occurred. Downloading assures you of the most up-to-date software. 4. I was blown away at the speed of printing on this unit. It spit out my first printed job so fast - I thought something went wrong. But I looked at the paper & it was all there. The image looked clear & sharp as well. I use this for business & most of what I'm going to be printing is text - letters, labels, etc. 5. The paper tray seems a little light & not as sturdy as I would have expected, so I hope that over time as I pull the tray out & push it back in to change the paper, it will hold up. 6. I receive one or two emails a week from Brother (I chose this option when registering the product) to inform me of news & latest updates, etc. 7. When you logon to your computer each day, you'll see a small call-out box just above the status bar - far right. It says, "Brother Help," which is a nice feature, should you need a quick answer on something. You can "X" out the box & make it disappear if you don't want it to stay visible throughout the day. So far, I'm very impressed with the printer. I still can't believe how fast this prints - it's lightning fast.

I boughtvthis unit because I was tired of being screwed by the other "big name" printer companies.. I saw the price of Brother ink refills and how long they lasted and I was sold.. But I never expected to have a printer that provided high quality copies, that was feature filled, that has work first time everytime and was a snap to set up.. Wow! What a great product. Buy it you won't be disappointed.

I replaced an older Brother MFC which always worked well for me. I replaced it due to cost of ink. My new printer has a faster print speed and has much larger ink capacity and the replacement ink cartridges are less expensive. The screen is also much easier to read and is a touch screen. What's not to like?

I purchased the Brother brand printer because of it's reduced use of printer ink. My HP, I have used up to now, went thru ink rapidly and the ink was expensive. So far it has been quite thrifty with its ink usage. The only thing I don't like about it is the method you have to use to scan a picture or document. No where as user friendly as my HP was. I like the smaller size of the printer because it allows easier opening and closing of the top of the unit in the space I have it set up in. Overall I would recommend it.

This printer will not print. Brother on-line help could not help, and they dont seem to be a capable group in that field. The thing is connected and it tells me I have the correct driver installed, but it also says the "driver is not available" in the status box. So here I am stuck in a loop that will not let me print.

Love this all in one. I was looking to buy an HP which was cheaper, but I did some research and found that even though I would spend more to buy the brother, I would send less on the price of ink and it would last longer. I use a lot of ink everyday, but you wouldn't be able to tell because my ink cartridge isn't even 1/4 gone! I am so glad I decided to go with this all in one. I have had no issues.

With a trade-in and a sale I bought the J985 for a reasonable price. While I sought counsel with an installation mentor, the installation turned out to be fairly easy. All features have worked as advertised. It is not a super-fast machine, and its paper tray is relatively small, so office use would not be the J985's forte. But it does everything I have asked of it in an effective manner. The per copy cost is 1/3d of the same work on my previous HP Ink Jet Printer.