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Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

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Showing 121-130 of 425 reviews
Nov 1, 2016
GoodToGo
4 out of 5 stars review

Overall Good

Have only used for about a month. Still learning on how to use overall. Easy to hook up. A little slow with printing. Only con so far I have noticed is having to change the paper tray around when printing 4x6 pictures. With my HP I could change on screen with the separate 4x6 paper tray. Scanning is easy. Overall so far a good printer.

Review from brother-usa.com
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Apr 19, 2018
John31
4 out of 5 stars review

Status Light

Overall, the printer works as expected. It remains to be seen what life the cartridges will give, but I am hoping for the best. My single qualm is with the power on status light. The brightness and incessant blinking are a major distraction to getting to sleep if the printer is in a bedroom. I had to tape over several small pieces of semi transparent tape to modify the brightness and still allow a dimmer light to shine thru. I think a small non-blinking LED would suffice. Preferably the LED would be colored red instead of green as red is less distracting in the dark from my experience with alarm clocks.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Apr 21, 2018
fotabug
5 out of 5 stars review

Wonderful convenience and economy

I am enjoying the Brother printer, especially the ink economy. The printer was easy to set up and getting running smoothly. Print results are quite good, better than reviews claimed, that colors are duller. The last two printers I had, a Canon and an Epson, gave no better results, and used a lot of expensive ink. It was the lower cost of ink that attracted me to the Brother printer. I haven't been disappointed.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jul 26, 2020
I hate your product
1 out of 5 stars review

Piece of Junk

This is a piece of junk (and I'd use stronger language but the site won't let me). This has consistently NOT WORKED, no matter how many times I restart it, re-input my WiFi, etc. I have a laptop and a desktop, and my husband has the same and we have problems on ALL the computers, and they're both PCs and Macs. This only got one star because I couldn't give it ZERO. WASTE OF MY TIME AND MONEY.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
reply from Customer Service

Hi, Oh no! That's not what we like to hear. We understand you experiencing an issue with your network connection and we understand your frustration. We'd like to help. Below is a FAQ that will be able to assist you. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

Jul 30, 2017
CCT717
5 out of 5 stars review

Sturdy, reliable, stingy on ink

I have used this printer now for 3 months in our home office. It has been used extensively because I have had to telework at home on a big project quite a bit during that period. This printer is well made and as advertised, very stingy on ink. I am amazed how little ink I have used. I do not hesitate to recommend it.

Review from brother-usa.com
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May 1, 2019
Rick48316
5 out of 5 stars review

Wow! I'm Impressed

I boughtvthis unit because I was tired of being screwed by the other "big name" printer companies.. I saw the price of Brother ink refills and how long they lasted and I was sold.. But I never expected to have a printer that provided high quality copies, that was feature filled, that has work first time everytime and was a snap to set up.. Wow! What a great product. Buy it you won't be disappointed.

Review from brother-usa.com
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Sep 1, 2016
PhylsFads
4 out of 5 stars review

Easy to set up

I've only just used this to print and that is why I can't give a 5 star rating. I haven't scanned or copied. It was super easy to set up with the excellent directions and pictures. I think it will be a great printer based on all that I have read. It is as well made product.

Review from brother-usa.com
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Jan 6, 2017
afunkwal
3 out of 5 stars review

Brother Printer

It works well in printing, but the first thing I noticed in setting it up is how cheaply made in plastic it is...man, I would give anything for stainless steel or something else...the paper tray carrier is small...would love a unit that holds 200+ blanks...the items I did put through worked faster than my Epson WF, and the print is very clear.

Review from brother-usa.com
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Mar 20, 2018
Clark in Idaho
5 out of 5 stars review

Nice compact inkjet printer

I replaced an older Brother MFC which always worked well for me. I replaced it due to cost of ink. My new printer has a faster print speed and has much larger ink capacity and the replacement ink cartridges are less expensive. The screen is also much easier to read and is a touch screen. What's not to like?

Review from brother-usa.com
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Apr 11, 2017
Happier
5 out of 5 stars review

I wish I'd bought it sooner

After my HP All in One began to forget it was connected to my desktop, and after paying enough in cartridges to send a kid to a four year college, I bit the bullet and bought a Brother. Duplex printing, always ready to go, and a cartridge that will outlast a desk full of HP inks, it is a pleasure to own it. And....the tech help is there within seconds when you call.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262