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Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

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Showing 91-100 of 425 reviews
Feb 18, 2018
vszirk
5 out of 5 stars review

Best printer so far

This printer was easy to install. Easy to understand how to edit the settings and the quality of the print is great. Compared to our previous printer, this one gets a gold star. Brother printers will be our first choice when we need one in the future.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Feb 7, 2017
Efrog
4 out of 5 stars review

So this is a pretty nice little printer

I've had the J985DW for about 2 weeks. It replaced an HP MF unit that had died after a pretty long life. I have to admit I'm very happy with the printer. What do I like: compact size for my small office. A perfect fit. It prints, scans, copies, and faxes. All the things I was looking for in a printer. The quality and speed of all those functions (well, I've not tried the fax function yet) are very good to excellent. Supply costs are outstandingly low Where do I have issues: Not many places. Find the paper loading to be a bit awkward, but once you get the idea, it's OK. Printer is WiFi and it does not see my G network. I've not done any research yet, so this might be "user error" but so far, not love. Summary, this is an outstanding MF unit. Provides good, speedy printing at low consumables cost. For my home office it is just about perfect. A couple of issues, sure, but I'm very happy with my choice

Review from brother-usa.com
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Dec 12, 2017
Tkdtres
5 out of 5 stars review

No more running out of ink

We have owned this product for only a month or so, However between my wife's job and schooling, ever time i'd look at the ink levels they were low. We have made so many copies already and the ink levels haven't even budged. So far I am very pleased with my inkvesment.

Review from brother-usa.com
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Feb 23, 2017
Lescry
5 out of 5 stars review

Love this printer - speedy, great price!

This printer is just great for what I use it for - in busy office with a large-scale/capacity copier with all the bells and whistles - this is just what I need for use by my desk so I don't have to go across the room to pickup copies and when a huge job is running on the other one, this makes the ones I need in a timely fashion. The initial ink cartridges are still being used and have lasted for a LOT of copies. Performs excellently!

Review from brother-usa.com
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Apr 19, 2019
Phennie
5 out of 5 stars review

Efficient

Feeds reliably and ink is beautiful besides lasting a long time, even printing complex designs. Love bypass tray for 11 x 17 paper, and other sizes. Brother makes great printers. Was so happy to find this versatile printer at a reasonable price. Prints on a large variety of media and doesn't have feeding issues.

Review from brother-usa.com
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Mar 1, 2017
VPWC01
3 out of 5 stars review

TWAIN driver does not work with Quickbooks 2015

The printer works great and the scanner works through the scanner software. However, I purchased the unit to scan and attach documents through Quickbooks. I have QB Premier Contractor edition 2015. QB requires a TWAIN driver; the driver for this unit claims to be TWAIN compliant but I have had no luck getting it to work with QB. Frustrated

Review from brother-usa.com
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Apr 16, 2018
georgereinhart
4 out of 5 stars review

Works Great.....but!

The Brother works great, but it has two characteristics that are annoying. First, I cannot get it to print pages in the proper order - last to first so the first page is always on top. Second, the print heads get clogged or something so printing looks as if the machine was running out of ink. The print heads do a self-cleaning so it corrects itself, but sometimes this occurs in the middle of a job and requires reprinting. The primary reason we bought the Brother is that is doesn't use a lot of ink. We have been very impressed with how many pages we can print on a set of cartridges.

Review from brother-usa.com
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Jan 19, 2017
Tetvet1
5 out of 5 stars review

Very easy set-up.

I'm 68, and setting these things up without a grandchild present, is a real plus for me. I've used it from two different computers with great success. I'm monitoring the ink levels closely, making sure the product is as promised. This is our first printer from Brother.

Review from brother-usa.com
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Jan 6, 2017
afunkwal
3 out of 5 stars review

Brother Printer

It works well in printing, but the first thing I noticed in setting it up is how cheaply made in plastic it is...man, I would give anything for stainless steel or something else...the paper tray carrier is small...would love a unit that holds 200+ blanks...the items I did put through worked faster than my Epson WF, and the print is very clear.

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Jul 30, 2017
CCT717
5 out of 5 stars review

Sturdy, reliable, stingy on ink

I have used this printer now for 3 months in our home office. It has been used extensively because I have had to telework at home on a big project quite a bit during that period. This printer is well made and as advertised, very stingy on ink. I am amazed how little ink I have used. I do not hesitate to recommend it.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262