I can't speak for everyone's package of cookies, but something is very wrong with the ones I bought.. I used a clean cookie sheet and used no non-stick spray with clean hands and when I bit into them it was more chemical than cookie. It wasn't even just an after taste anymore I had to spit it out because it was so strong. I don't understand how this could happen with the ingredients list because it seems so normal. But these are not edible. I baked some Halloween pumpkin sugar cookies at the same time and those came out just fine. I gotta say I have never tasted any cookie that bad.

Have you ever heard of Coke Classic?   There is a reason that Coke failed at changing the recipe as folks grew up with loved the classic flavor.  They did not embrace the change.  I feel in love with the old Pillsbury Chocolate Chip Refrigerated Cookie Dough recipe and it's was my go-to chocolate chip cookie.  I didn't like any other brand.  1st, I ate the dough.  Don't judge - who doesn't do that?  I noticed dough of the new recipe is it has a different taste.  The taste of the dough is no longer a homemade flavor has a slight chemical after-taste.  2nd I noticed how gritty crunchy the dough is.  Almost as though the sugar didn't cream well or egg shells are in the batter.  3rd, after backing - redemption.  The chemical after-taste the grittiness is gone.  Taste similar to the old recipe.  I may not be able to tell the difference in a blind taste test.  I'm only a 50% fan of the new recipe.  Half the fun is eating the dough while preparing a batch to bake.  

I used to love the old recipe for these cookies! I bought these, and did not know the cookies now have a new recipe. This one tastes absolutely awful, I might as well just buy chips ahoy! If I could have put zero stars, I would have. So disappointing. I hope they make the old cookies available for purchase. 

My family has bought the old receipe for a long time and loved it. We gave the new one a try and we hate it! The taste and texture is what we don't like. Please go back to the original recipe! If others want a simplified recipe, then why not make a new brand of cookie dough that is simplified AND keep the original recipe for those that love it? You'd make twice the money off of them. We won't be buying cookies again. 

I just tried the new recipe and I can truthfully say they are not worth buying. I eat these about three times a week and won't be anymore. They are dry and powdery tasting and left a sweet taste in my mouth. You have a hand full of people that thinks you should be making healthier products and you try to please them. I have been buying these cookies since my oldest grandchild was a kid and shes 29. Her child now comes to visit and always looks to see if I've baked him some cookies. Now I have to tell him no. It's beyond me why you big corporations have to try and improve a product that is already good. I hope Pillsbury reconsiders and brings back the old recipe and that doesn't mean sticking the new product in the old packaging. I usually buy the large packages but this time I bought the small one which I'm glad I did. This is one family that is not happy with your new product. Like everyone else said it gets a big 0 for a rating. I will dig around for my receipt and ask for a refund. Don't send me a coupon for another package of cookies.

By far the best cookies I have made and eaten. I always look to have a package in my fridge. Everyone in my house hold calls me the cookie monster because every time I want something sweet or if they want something sweet, I always offer to make cookies from Pillsbury. Thank you for making a difference in my life and in my house hold. I hope everyone can experience the joy and satisfaction I get from eating these cookies. I would love to be sponsor by Pillbury as the cookie monster :-). 

Okay, so hear me out, we made the cookie and they were not bad at all. They were warm and actually really good. I like reading reviews and history of products and saw the low reviews are starting reading. I think they should really bring back the old recipe if this many people are upset with the new recipe.

Ugh, new recipe is horrible. Chocolate chip cookies shouldn't taste like molasses. I just wanted a quick, fresh baked cookie without dragging out all the ingredients, and I regret it intensely. These used to be my lazy go-to. Not anymore. Here I come nestle.  

I made your Pillsbury™ Chocolate Chip Refrigerated Cookie Dough. It called for a temp of 350 degrees, As the last time I made them at this temp, they burned, I lowered the temp to 325. They were places in the center rack of the oven. This time half of the cookies burned and half were raw. I checked my oven and the temp is correct. Could there have been a problem with the recipe of the cookies?

These are still being advertised on your site as having natural flavors and colors but the most recent package I purchased, the last ingredient listed is Artificial Flavor (previously was Natural Flavor). Taste is totally different (bad) and super misleading to the consumer. Will not purchase again.