Skip to Main Content
Sams Club
Sams Club
Customer reviews for Pillsbury Chocolate Chip Cookies (72 ct.) for
Pillsbury Chocolate Chip Cookies (72 ct.)
4.4 out of 5 stars
stars2,386 ratings2,370 reviews
  1. 5 stars76% (1,815)
  2. 4 stars9% (215)
  3. 3 stars2% (45)
  4. 2 stars1% (27)
  5. 1 star12% (284)

Member photos

  • +52 images
Sort by |
Showing 91-100 of 2,370 reviews
Dec 12, 2023
MsKittyFL
5 out of 5 stars review

First time user of this particular Cookie Dough pr

First time user of this particular Cookie Dough product! I baked it for the recommended time of 15 minutes, browned nicely. It was softer than I was expecting but when let cool long enough it became slightly hardened as it was supposed to. I made 62 nice sized cookies! It was absolutely perfect! I normally bake from scratch, tried a different product but this product was much, much better than I thought it would turn out! Thank you!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
reply from Pillsbury

Hi! We are committed to making food that people love, and we are thrilled to hear you're loving it. Thank you!

Jan 30, 2022
Edale9
1 out of 5 stars review

I thought they tasted okay until a little later I

I thought they tasted okay until a little later I felt nauseous. Then at night it got worse and I ended up having diarrhea and throwing up. I read reviews where other people had the same symptoms from this! Unbelievable. I will never ever buy this again.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Nov 12, 2019
LincolnLizzy
1 out of 5 stars review

Blah! They must have been trying to make a terrible cookie when crafting this recipe, it is difficult to mess up a classic chocolate chip cookie. There is no flavor, my kids won't even finish one cookie - and I've never seen them turn away a dessert. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Sep 8, 2020
Oriana482848382
1 out of 5 stars review

I can't speak for everyone's package of cookies, b

I can't speak for everyone's package of cookies, but something is very wrong with the ones I bought.. I used a clean cookie sheet and used no non-stick spray with clean hands and when I bit into them it was more chemical than cookie. It wasn't even just an after taste anymore I had to spit it out because it was so strong. I don't understand how this could happen with the ingredients list because it seems so normal. But these are not edible. I baked some Halloween pumpkin sugar cookies at the same time and those came out just fine. I gotta say I have never tasted any cookie that bad.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Aug 20, 2018
QueenOfPlastic
3 out of 5 stars review

Have you ever heard of Coke Classic?   There is a reason that Coke failed at changing the recipe as folks grew up with loved the classic flavor.  They did not embrace the change.  I feel in love with the old Pillsbury Chocolate Chip Refrigerated Cookie Dough recipe and it's was my go-to chocolate chip cookie.  I didn't like any other brand.  1st, I ate the dough.  Don't judge - who doesn't do that?  I noticed dough of the new recipe is it has a different taste.  The taste of the dough is no longer a homemade flavor has a slight chemical after-taste.  2nd I noticed how gritty crunchy the dough is.  Almost as though the sugar didn't cream well or egg shells are in the batter.  3rd, after backing - redemption.  The chemical after-taste the grittiness is gone.  Taste similar to the old recipe.  I may not be able to tell the difference in a blind taste test.  I'm only a 50% fan of the new recipe.  Half the fun is eating the dough while preparing a batch to bake.  

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Mar 30, 2019
Db93
1 out of 5 stars review

I used to love the old recipe for these cookies! I bought these, and did not know the cookies now have a new recipe. This one tastes absolutely awful, I might as well just buy chips ahoy! If I could have put zero stars, I would have. So disappointing. I hope they make the old cookies available for purchase. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jul 6, 2020
Sabrina99
1 out of 5 stars review

If I could give no stars I would. These are AWFUL!

If I could give no stars I would. These are AWFUL!!! They are bland and have a strange texture. Bring back the original recipe!!!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Mar 13, 2025
Skylardeniss
5 out of 5 stars review

too many chocolate chips

The cookies are really good but there is just too many chocolate chips in there, so it would be great if you put less of them into the batch

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
reply from Pillsbury

Hi! We are committed to making food that people love, and we are thrilled to hear you're loving it. Thank you

Oct 18, 2021
Unbowlievable
1 out of 5 stars review

The new recipe is so bad. Cookies are supposed to

The new recipe is so bad. Cookies are supposed to be a treat and these taste like a punishment. Chemical scent and flavor.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
reply from Pillsbury

Thank you for sharing your review, as your opinion means a lot to us. We are sorry to hear that you didn't enjoy this product. We appreciate you taking the time to write a comment.

Nov 17, 2020
SayNoToEatOrBake
1 out of 5 stars review

It's like we're all being punished because some pe

It's like we're all being punished because some people ate the dough knowing it could make them sick. This new recipe is just not good.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956