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Customer reviews for Pillsbury Chocolate Chip Cookies (72 ct.) for
Pillsbury Chocolate Chip Cookies (72 ct.)
4.4 out of 5 stars
stars2,386 ratings2,370 reviews
  1. 5 stars76% (1,815)
  2. 4 stars9% (215)
  3. 3 stars2% (45)
  4. 2 stars1% (27)
  5. 1 star12% (284)

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Showing 11-20 of 2,370 reviews
Nov 11, 2018
RollOn207
3 out of 5 stars review

Disappointed... warm Pillsbury chocolate chip cookies have been my and my wife's go-to evening snack with a cup of hot tea for decades. In our opinion, this new recipe does not hold a candle to the original recipe. We did not like the new chocolate chips, there were too many choc-chips, and the dough did not have much flavor (unless it was being over-powered by the choc-chips). We will not buy these again, unless the original recipe is brought back. The original recipe was delicious as it was- 5 stars. Why fix something that was not broken? Please bring back the original recipe. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Dec 7, 2018
Anonymous
1 out of 5 stars review

I have now purchased my very last package of Pillsbury Refrigerated Cookie Dough, be it the chocolate chip or the sugar cookie.  Both "flavors" have no flavor.  I pint of vanilla might add a little something to them.  The chocolate is not chocolate anymore.  With Pillsbury's long history of outstanding mixes and cookies, please ask your creative team to recreate to something that is edible.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jan 4, 2025
Tigist
5 out of 5 stars review

I love Pillsbury cookie dough so much, and I was w

I love Pillsbury cookie dough so much, and I was wondering if they will ever make a chocolate chip cookie dough without chocolate chips same ingredients just no chocolate chips in it because sugar cookies are not the same thing and are made with completely different ingredients and have a completely different flavor/taste compared to the chocolate chip cookie dough

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Dec 16, 2021
CookiesForSomeoneYouHate
1 out of 5 stars review

So EXTREMELY DISAPPOINTED!! PLEASE PLEASE PLEASE l

So EXTREMELY DISAPPOINTED!! PLEASE PLEASE PLEASE listen to your loyal customers. BRING BACK THE ORIGINAL RECIPE!! I settled for buying from your competition (Toll house), they are not as good but definitely better than what you are trying to sell now.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
reply from Pillsbury

Oh no, we are sorry to hear that you didn't enjoy this product. We appreciate you taking the time to write a review. We will pass this on to our team.

Nov 13, 2018
Jwoo12
1 out of 5 stars review

SANTA WILL NOT BE GETTING PILLSBURY THIS YEAR! I tried a cookie before realizing the recipe had changed. I thought someone snuck some gluten free garbage into the oven... it was the "new recipe." PLEASE BRING BACK THE ORIGINAL RECIPE!!! I've never thrown away freshly baked cookies before. After half of one cookie, the rest went in the trash. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Aug 14, 2019
Cjord
1 out of 5 stars review

I wish I had come to the website prior to purchasing two rolls. These taste absolutely disgusting. If zero stars were an option I'd give them a -0. It's unfortunate that the “Love it or it's free” doesn't apply since I purchased it in August and the restriction date is 5/7/19. I can take it back to my grocery store. Hopefully everyone that can follows the same path. If Pillsbury doesn't change the recipe back maybe the stores will remove them altogether.  

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Sep 23, 2017
Mika24
1 out of 5 stars review

Definitely not a huge fan of the new recipe. Bought the large package of cookie dough and cooked it for my family who in result were not a fan of the new taste and neither was eye. We've been buying these cookies for years, never thought they'd change the recipe.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Dec 11, 2018
kngaroo
5 out of 5 stars review

These cookies are really easy to make. Not to mention they taste really good. My only tip is that you bake it at 300 degrees instead of 350 like it says in the instructions. When I baked it at 300 degrees for 14 minutes, I ended up with perfectly baked, chewy cookies. These are really great and I will continue to buy them.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
reply from Moderation Department

Thanks for the love!

Jan 23, 2020
Drawing321
1 out of 5 stars review

The new recipe is absolutely terrible. Won't be buying Pillsbury products again until they bring back the original recipe. These taste like raw flour and baking soda since they removed the artificial stuff. They're COOKIES - stop trying to force feed us health food. They aren't SUPPOSED to be healthy!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jan 2, 2024
AlicetheCox
5 out of 5 stars review

I got one of these thinking oh I'll probably just

I got one of these thinking oh I'll probably just bake some cookies for the weekend and enjoy them. That sounds good right before I got home. I opened the bag because I noticed it said eat or bake and I thought maybe I'll just eat a few bites five minutes later I was halfway through the container Already eaten Almost 1000 cal then by the time I got home the entire package was done and I did not feel so well but it still tasted amazingly good definitely recommend just try to set some boundaries for yourself. Also, if anyone knows how much calories are in one whole tube of these things, please tell me I don't know if I'm OK.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956