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Customer reviews for Pillsbury Chocolate Chip Cookies (72 ct.) for
Pillsbury Chocolate Chip Cookies (72 ct.)
4.4 out of 5 stars
stars2,386 ratings2,370 reviews
  1. 5 stars76% (1,815)
  2. 4 stars9% (215)
  3. 3 stars2% (45)
  4. 2 stars1% (27)
  5. 1 star12% (284)

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Showing 141-150 of 2,370 reviews
Sep 22, 2019
Breanna27
1 out of 5 stars review

Garbage ever since they changed the recipe. Won't ever buy them again until they change it back. They used to be so good. They now taste completely different and bake differently as well. Please change them back. Would give zero stars if I could and clearly everyone else feels the same way based on the 2 star review.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Aug 12, 2018
GailCas
5 out of 5 stars review

I just tried your new recipe chocolate chip cookies, and they were great!  So much better than the old recipe.  The old chemical flavors are gone and much more like a homemade cookie in texture and flavor.  I am not sure why some others did not like them because my family thought they were much better than the old recipe.  When I took the old ones to school even the kids avoided them.  I don't think they will do that with these.    I hope some of the people who have had a negative opinion of these will give them another try.   These are great!!!!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Oct 8, 2018
alanderson74
1 out of 5 stars review

HORRIBLE - I created this account just to leave a review on how terrible the "new" recipe is.  Historically, I only used Pillsbury brand because the taste and smell were delicious.  The second half of this roll was tossed, uncooked.  I will not be buying anymore unless I notice the old recipe is brought back, until then I'll just have to deal with Tollhouse - which is FAR better than what I just ate.  I type this as I have a horrible aftertaste in my mouth. Just gross.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Oct 29, 2017
Balle007
1 out of 5 stars review

This new recipe is terrible! I know there are some out there who will like this perhaps you can satisfy both parties by having a simple/clean/natural version (this new terrible recipe) and the original version. Similarly to how Keebler's kept their original products and added the simply made versions to their line. As I fear you will loose a huge amount of regular die hard customers with this new recipie. I tried really hard to like it even made it more than once but I can't so for now I will have to begin exploring other brands. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jan 16, 2019
GeorgeLD
4 out of 5 stars review

I don't usually use packaged cookies. I usually make my own form a recipe on a chocolate bits package. I don't know what the "old recipe" for these cookies tasted like so I can't judge. However, I don't know what the fuss is. The old recipe must have been the best cookies on earth because I found this recipe to be satisfactory.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Nov 4, 2017
ChristyMW
1 out of 5 stars review

PLEASE go back to your old cookie recipe!   The new ones are terrible.  I made a batch not realizing that the recipe had changed and couldn't figure out what was wrong (was the package expired?  did I have the oven on the wrong setting?).   The consistency and taste were NOT good.   I'm still able to buy the dough in the original recipe at some stores, but when it's gone you will have lost yet another customer (we probably bake these cookies a couple of times a month).

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
May 8, 2018
KaroE
5 out of 5 stars review

After reading quite a few bad reviews, I had to buy a pkg and see for myself what the fuss was all about (hadn't bought chocolate chip cookie dough in a while).  So, the recipe is a little different... but the taste is fantastic! Maybe not quite as sweet as the original. My family loves the new recipe. (Still better than Tollhouse, in my opinion.)  I'll definitely keep buying your cookie products.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Oct 29, 2017
Lisacggf
1 out of 5 stars review

These are awful. You took s staple of childhood and ruined it. The texture is all wrong and the taste of just bad. We could never leave these for Santa. If you want to make a healthier option, go ahead but cookies are not about health, they are about memories, warmth, family, Christmas night, snow days. These cookies attend about any of those things. My entire family despised them. We prepared for a lovely family evening centered around making cookies and sharing stories, and were so disappointed. I wouldn't feed these to my dog. You just lost generations of cookie lovers here.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jun 17, 2018
FaithLoveHope
1 out of 5 stars review

Unfortunately, I have to agree with LadyMidnight.  I too have been around awhile and have tried many of the premade cookie doughs.  Pillsbury Chocolate Chip was absolutely the best...until now!!  I agree with LadyMidnight,  when I eat a cookie, I don't want it to be "healthy"!  Reminds me of going to family get togethers where there was a delicious spread of food, and somebody brings "baked" potato chips or "light" dip!  YUCK!!  I'm all about keeping it healthy but family get togethers isn't one of them, nor when I eat a cookie!! Bring back the original Pillsbury Chocolate Chip cookie dough in the dark blue wrapping!  When I'm at the store and I see that baby blue wrapping on the new Pillsbury cookie dough, I walk right on past...cause I know what lurks inside!!  I'm sad I've lost a quick and delicious way to whip up some cookies.  You've lost me as a cookie customer. Being 100% honest!!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Dec 18, 2017
WillandKim
1 out of 5 stars review

My family and I loved these cookies since my children were born. We would make them every week while we watched our favorite show. Now, all of that is ruined with this disgusting new recipe. These went from the best thing I have ever eaten to something that makes me want to throw up the second I smell them. I don't get why you tried to make them "healthier" when if we're cookies we're already going to eat something unhealthy. What a disgrace. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956