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Customer reviews for Pillsbury Chocolate Chip Cookies (72 ct.) for
Pillsbury Chocolate Chip Cookies (72 ct.)
4.4 out of 5 stars
stars2,386 ratings2,370 reviews
  1. 5 stars76% (1,815)
  2. 4 stars9% (215)
  3. 3 stars2% (45)
  4. 2 stars1% (27)
  5. 1 star12% (284)

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Showing 151-160 of 2,370 reviews
Nov 8, 2017
cookiedoughqueen
2 out of 5 stars review

The original cookie recipe was literally my favorite cookie dough of all time. My mom and I would have movie marathons eating the cookie dough. I introduced my college roommates to it and they fell in love as well. I bought the new dough this week and took it to a small group event and ended up apologizing to everyone because they tasted gross and for the first time I walked away with leftover cookies. I understand that you were trying to make them healthier, but they're cookies! They are supposed to be an indulgence or guilty pleasure! I am myself health conscious and appreciate a healthy diet. But these were my comfort food because they used to taste sooooo good and I am so sad they are gone. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Nov 5, 2017
Buddy48108
1 out of 5 stars review

I did a side by side taste test. I bought the smaller original and this light blue package. I thought the light blue package was simply a larger more economical package of the original recipe.  I thought I had undercooked the 1st batch. Visibly the cookies were thicker, lighter in color, a coarser texture and had white powdery flour looking spots on the cookies. Taste wise I didn't care for them either. When my wife got the same results with the rest of the package I thought something might be wrong with the batter. I fond the customer service phone number on the package to inquire but did not follow up. I was more than mildly concerned that I had a bad batch of cookie dough. This morning I was emphatic that my check and double check that she wasn't buying this version. As a matter of fact, she bought a 3rd party generic brand. Because I still hadn't called customer service to settle my concern. shortly after I went online, got here and I learned that I'm not the only one who doesn't like this new product. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Sep 21, 2018
cnoe6126
1 out of 5 stars review

Very disappointed with new formula.  I bought a roll and thought something was wrong with it  so I threw it away. I bought another one yesterday.  It tastes just as bad. I loved the old ones. I have tried several recipes to try and duplicate your formula.   I usually make my cookies from scratch but loved the old formula better than scratch chocolate chip cookies. 

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Nov 4, 2017
ChristyMW
1 out of 5 stars review

PLEASE go back to your old cookie recipe!   The new ones are terrible.  I made a batch not realizing that the recipe had changed and couldn't figure out what was wrong (was the package expired?  did I have the oven on the wrong setting?).   The consistency and taste were NOT good.   I'm still able to buy the dough in the original recipe at some stores, but when it's gone you will have lost yet another customer (we probably bake these cookies a couple of times a month).

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
May 8, 2018
KaroE
5 out of 5 stars review

After reading quite a few bad reviews, I had to buy a pkg and see for myself what the fuss was all about (hadn't bought chocolate chip cookie dough in a while).  So, the recipe is a little different... but the taste is fantastic! Maybe not quite as sweet as the original. My family loves the new recipe. (Still better than Tollhouse, in my opinion.)  I'll definitely keep buying your cookie products.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jul 9, 2020
Phaartnokker
1 out of 5 stars review

New chocolate chip cookie dough cookies are inedib

New chocolate chip cookie dough cookies are inedible. Just awful. Will never buy again.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Dec 4, 2021
Grosscookiesnow
1 out of 5 stars review

No one in my family likes the new recipe. We will

No one in my family likes the new recipe. We will not buy it again unless you change it back.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jul 26, 2020
Badcookie25
1 out of 5 stars review

So sad the recipe changed! It's awful now!!!! Ple

So sad the recipe changed! It's awful now!!!! Please change it back!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jan 15, 2021
Blaaaaah
1 out of 5 stars review

These use to be my favorite. Now they smell and ta

These use to be my favorite. Now they smell and taste like garbage.

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956
Jul 1, 2023
Yummy2023
5 out of 5 stars review

Best cookie dough ever! Please bring back to Sam's

Best cookie dough ever! Please bring back to Sam's Club!!!

Review from pillsbury.com
Helpful?76DPBWHRAXCW15320502956