No need to apologize! For you, it sounds like there might be _some_ relief...but not what you expected... You might keep trying as we're seeing with some folks, it takes a little bit of prolonged/repeated application. Here are some tips I've provided to others: - Do you use other creams or lotions? - Do you take medications that might have cramping as a side effect? Any other info you care to provide might help us research how to get it working for you. The reason I ask about the "other creams or lotions" is that they can act as barriers to our product working (even moisturizers, things like that)…just something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. Some more information that may help you out: To prevent cramps and spasms, apply liberally to the typically affected muscle group(s) prior to when they typically occur (for example, before going to sleep if you suffer nightly). The typical dosage is 2-4 pumps per muscle group, but some users may require another pump or two to get full coverage. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your calf, apply from the back of the knee and all the way to your ankle to cover the full length of the calf muscle. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness.

From our FAQ: No, Theraworx® Relief does not have a heating or cooling sensation. Many products with a heating or cooling sensation just distract the nerves, whereas Theraworx® Relief’s unique formulation works with the body’s own natural functions to prevent muscle cramps, release muscle tightness at the time of a cramp event, and even reduce muscle soreness after a cramp occurs. Some other information that might help you out: - Do you use other creams or lotions? - Do you take medications that might have cramping as a side effect? Any other info you care to provide might help us research how to get it working for you. The reason I ask about the "other creams or lotions" is that they can act as barriers to our product working (even moisturizers, things like that)…just something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. Some more information that may help you out: To prevent cramps and spasms, apply liberally to the typically affected muscle group(s) prior to when they typically occur (for example, before going to sleep if you suffer nightly). The typical dosage is 2-4 pumps per muscle group, but some users may require another pump or two to get full coverage. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your calf, apply from the back of the knee and all the way to your ankle to cover the full length of the calf muscle. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another new point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness. Please don’t hesitate to reach out for more information.

Hi there, sorry you haven't yet experienced relief... Some folks might require more dosage and/or frequency to get it working...try applying 4 to 6 pumps, massaging it in till almost dry...then applying a second "coat". Be sure to allow the formula to fully dry before putting on clothes or getting into bed. If you use lotions or other creams, those may act as a barrier to our formula...so try applying it to "clean" skin (such as, right after a shower). Please don't hesitate to reach out to us...we can learn more about your particular situation and make recommendations based on that.

Here’s some tips we send to some folks that might be helpful: A couple of questions: - Do you use other creams or lotions? - Do you take medications that might have cramping as a side effect? Any other info you care to provide might help us research how to get it working for you. The reason I ask about the "other creams or lotions" is that they can act as barriers to our product working (even moisturizers, things like that)…just something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. Some more information that may help you out: To prevent cramps and spasms, apply liberally to the typically affected muscle group(s) prior to when they typically occur (for example, before going to sleep if you suffer nightly). The typical dosage is 2-4 pumps per muscle group, but some users may require another pump or two to get full coverage. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your calf, apply from the back of the knee and all the way to your ankle to cover the full length of the calf muscle. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness. Please don’t hesitate to reach out for more information.