We are very sorry Theraworx Relief did not meet your expectations. Can you tell us a little more about your symptoms and how you are using Theraworx Relief? That might help us determine why it didn’t work for you. For instance: Are you using it with another cream or rub? The other products can act as a “barrier” to our formula, blocking its effectiveness. Many of our customers who have nighttime muscle cramps, muscle spasms, or symptoms associated with restless leg syndrome are able to prevent these events when they use Theraworx Relief twice daily (in the morning and before bedtime). If they also experience symptoms during the day, they find that using Theraworx Relief three times a day works best. For fast-acting relief, many of our customers experience best results when they apply Theraworx Relief as soon as they feel symptoms coming on. It’s also best to apply it over the entire area—not just the affected spot. For example, if you have a muscle cramp at the top of your calf, apply Theraworx Relief over the entire calf muscle, not just the top. We’ve also received feedback that it helps to massage Theraworx Relief in with a little bit of pressure, and rub it in until it’s completely dry. If you’d like to give Theraworx Relief another try, we’d love to hear about your results! Regards, Customer Support Team

You may need to consider more dosage and/or frequency. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your thigh, apply from the knee all the way to your hip/groin to cover the full length and breadth of the 4 parts of the quadriceps. Consider if you use other creams or lotions at the same time; they can act as barriers to our product working (even moisturizers, things like that)...something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness. Please don't hesitate to reach out for more information.

Hello, Please reach out to the retailer where you purchased or to customer support. Regardless, we stand behind our products 100% and would be happy to provide a full refund. Regards, Customer Support

Hi there. We are sorry to hear that you are still experiencing cramps. Please consider these tips and tricks on how to help your experience with Theraworx Relief... You may need to consider more dosage and/or frequency. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your thigh, apply from the knee all the way to your hip/groin to cover the full length and breadth of the 4 parts of the quadriceps. Consider if you use other creams or lotions at the same time; they can act as barriers to our product working (even moisturizers, things like that)...something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness. Please don't hesitate to reach out for more information. Regards, Customer Support