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Member ratings & reviews for
GRILL 500 IR GOURMET
4.2 out of 5 stars
stars
70 ratings70 reviews
  1. 5 stars63% (44)
  2. 4 stars21% (15)
  3. 3 stars3% (2)
  4. 2 stars3% (2)
  5. 1 star10% (7)
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Showing 11-20 of 70 reviews
Jun 10, 2014
Reviewer name: Pirate
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Regular grills don't come close

Had no idea if an infrared grill was something I would like but decided to buy this one and give it a try. Best grill I've ever owned and this is at least my 10th one. It seals in the juices like nothing else, whether it's fish, chicken or steaks. Cooks very fast without burning the food.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 12, 2014
Reviewer name: bluetyrant
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Grill. Even Cooking

I have loved grilling on this grill. The grill gets hot enough to get the perfect grill marks on steaks. It also heats evenly throughout the entire grill. I was able to cook two medium pizzas at the same time with perfectly uniform crust on both pizza. I highly recommend this grill.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 10, 2014
Reviewer name: kingca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

By far the best grill I have ever used!

I have had this grill for a few months now. It is by far the best grill I have ever used. Easy to clean with out any scrubbing. Everything just wipes off. As well it evenly cooks all foods in good time with no flames coming needing to be controlled. Would strongly suggest this grill to anyone one looking to buy a great grill for the patio!!!

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 15, 2014
Reviewer name: sairie757
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I was skeptical but intrigued

I am still learning about how to properly cook on my grill, but over all am very satisfied with the results I am getting so far. It is very different than a regular gas grill mainly in the fact that there are no flare ups. It seals the juices in with a nice browning effect instead of getting burned and black. I also purchased the rotisserie attachment and it worked perfect, the chicken was evenly brown and juicy.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 10, 2014
Reviewer name: jonp
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

it's a grill

I bought this about a year ago, and was trying to decide between it and a Weber. It has performed reasonably well, though I am waiting to see about it's longevity as compared to a Weber. A couple issues: the drip pan warped on first use so there is a gap at the edge of the grate to the pan. I called Char Broil and they sent a new one out immediately, which I have yet to put in to use. The iginitor system has been less than stellar, working probably less than 25% of the time. I have never used the side burner, and wish I had gotten the grill without it. All it really does is make it harder to use the side for staging your cookwear and food. There is nowhere to hang grill tools or a grill brush. On the plus side, it cooks just fine, and I have to say that I enjoy not having to worry about the flare ups. I can't vouch for the claim that it uses less propane or cooks any faster.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your feedback.

Jun 16, 2014
Reviewer name: steve45
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best grill I have ever had

I bought this grill this spring and have been grilling more than ever. Everything I have grilled comes out so juicy and delicious. Have no flare ups that burn the meats. Now I am grilling 4 to 5 times aweek rather than just on weekends. I am also grilling much more than just steak and burgers. Now I even grill chicken, seafood, vegtables and the list is growing. I really look forward to grilling now because everything tastes so good. I also like to put hickory chips in bottom for that smokey flavor. To sum it up this is the best grill I have ever owned. The stainless cleans up great, grates clean up well plus can put them in dish washer and the assecories are great. Just love this grill!

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 10, 2014
Reviewer name: PapaPaul
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Grill

Biggest feature-will not dry out the food! Love the grill! Also,no flareups. Nice feature. Our second charbroil. First one bought April 1981 & still working.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Mar 5, 2017
Reviewer name: Gus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TRU-infrared

Bought this grill about a month ago to replace a similar infrared grill. The design is a little different, but it cooks great. The spark igniter system did not work, but Char-Broil sent me a new igniter system right away and all is well so far.

Helpful?3OJLE582XHF915320202848
Jun 11, 2014
Reviewer name: Buddyl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

This grille rocks

This grille is great. It gets very hot and sears the meat. Cooks much faster than a regular grille. Different taste and texture to meats (chicken, pork, beef) I love the infra-red. I hoping it will serve me well for many years.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.

Jun 10, 2014
Reviewer name: OgieOgilthorpe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best grill I have ever had

This grill is far and away the best one I have ever owned. There are ZERO flare-ups and the heat is very even. My only concern is how long the infra red shield will last, but a year in and it shows little sign of any problem.

Review from Char-Broil, LLC
Helpful?3OJLE582XHF915320202848
reply from SME

Thank you for your review.