Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
12K PORT AC-BLK BLACK PORTABLE AC
4.1 out of 5 stars
stars67 ratings67 reviews
  1. 5 stars54% (36)
  2. 4 stars21% (14)
  3. 3 stars10% (7)
  4. 2 stars7% (5)
  5. 1 star7% (5)
Sort by |
Showing 51-60 of 67 reviews
Sep 17, 2019
Christy
4 out of 5 stars review

Works great

I've only been using it for a week and it's been great! It is a little louder than I wanted and has some mild fumes I've noticed. I'm not sure if that is normal for these. As far as getting cold and cooling off my bedroom it does the job.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology which means lower levels of noise than most others in the market. We would love to know more about the fumes that you have mentioned. Please do feel free to write to us at usinfo@jmatek.com, and our team will be able to troubleshoot. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!

Jul 25, 2019
Leona
4 out of 5 stars review

Stood up to a midwest heat wave

I bought this unit for a tiny house of less than 400 sq. ft. The house only has R15 insulation and during a heat wave where daytime highs had a heat index over 100 it kept the interior at 77 during the day

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!

Aug 22, 2018
MT
1 out of 5 stars review

DONT BUY HONEYWELL

Worst Customer Service Ever, called in a problem with Unit and got the runaround, never got them to fix my Unit and had to Buy another Brand. DO NOT BUY HONEYWELL Products.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Hi, We take your experience with this Portable Air Conditioner very seriously, and we're sorry to hear that this happened. If you purchased this unit new you have a one year warranty, and our team is happy to help determine if you are eligible for an exchange/warranty replacement. Please ensure you're reaching out to our support team directly at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com so we can help. Thank you.

Aug 5, 2019
Tish
3 out of 5 stars review

It cools the room well enough but once a day we have to reset our breakers because it shuts off a portion of the bedroom. Not all but a portion. Why is that?

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your feedback. We are happy to hear that you are satisfied with the performance of this portable air conditioner. Please have the breakers checked in order to ascertain if they can handle the power load required for the unit. (in this case, it is 115V). At your convenience, please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com. Our team might be able to troubleshoot for you. Thank You !

Jul 12, 2019
Dennis
5 out of 5 stars review

Room A/C

Unit is doing what I expected it to do! So far so good, as I have only been using it for a couple of days.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!

Aug 30, 2019
Disappointedcustomer
3 out of 5 stars review

Blows cold air but very noisy when the compressor is on. I also own the 14000 BTU version of this unit and it is very quiet.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

We are sorry to hear about your experience with this portable air conditioner. Our units make use of dual motor technology which means lower levels of sound than most other units in the market. These units do create some sound when operating due to the powerful compressor starting up and working towards making the air colder, and that sound can be very subjective. However, if you feel it is much more than this, please feel free to call us at 1-800-474-2147 (Monday - Friday between 8:30 am - 5:30 pm) or send us a note at usinfo @jmatek.com with the reference code WMC0829. We look forward to making this right for you. Thank You !

Jun 11, 2018
BLAKMANN
5 out of 5 stars review

It DEFINITELY cools down my room. It is a little loud but at least you don't suffer in the heat at night.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

We're happy to hear this unit is working well for you. We appreciate your review!

Jul 17, 2020
Beverly
4 out of 5 stars review

Great product for the price

Great for backup when main house a/c is on "the fritz". Just keep in mind, you eventually will need two units for a split level dwelling.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again!

Jul 23, 2018
Lindielou
4 out of 5 stars review

COOLS NICELY

Cools my 550 sq. ft. nicely. My only complaint is how loud it is. Have to turn TV up to the high 30s to low 40s in order to hear it.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Hi, Thank you so much for your review! We're glad to hear this unit is keeping you cool and comfortable this summer. Your feedback on the noise level of this unit is important to us as we continue to develop and enhance our products. Thanks again!

Mar 5, 2020
Eva
5 out of 5 stars review

This product is fantastic! I like the option to move it easily, and use it where I want it. I also like the dehumidifier option.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!