Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
12K PORT AC-BLK BLACK PORTABLE AC
4.1 out of 5 stars
stars67 ratings67 reviews
  1. 5 stars54% (36)
  2. 4 stars21% (14)
  3. 3 stars10% (7)
  4. 2 stars7% (5)
  5. 1 star7% (5)
Sort by |
Showing 41-50 of 67 reviews
Jul 1, 2020
JPXM
3 out of 5 stars review

Good, but could be better.

Easy to hook up, but they should add a couple extra items that you would need to keep a double hung window from opening further and some insulation to keep the air out between the panels. At least maybe suggest it for purchase before check out. This unit struggles to cool but after a long while it just makes it. I would have opted for more BTU s if they were available at the time of purchase. Im concerned once August comes that it might not get the job done. It also does not dehumidify much in the a/c mode. I didn't realize when I purchased it that its a separate mode that when used, you now have to empty or have to buy a hose to get the water out. Had I known that part I would have passed on this one. The jury's out on keeping it.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review and feedback ! The Dehumidifier mode is used to support moisture reduction but should not be expected to dehumidify to the same degree as a standard dehumidifier-only appliance. The built-in dehumidifier automatically adjusts dehumidification based on ambient room temperatures.It is not possible to adjust to a desired humidity percentage. Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. Our customer support team will be able to assist you with any concerns over installation. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number WMC0701. We look forward to making this right for you. Thank You !

Jul 4, 2018
JB2ND
3 out of 5 stars review

Way too noisy

We bought this to supplement our house A/C. With only two of us we felt there is no reason to cool the whole house at night. The unit was easy to set up even though the exhaust pipe was a tad fussy and stiff. The unit cools the bedroom fine. My biggest complaint is the noise. I find it extremely noisy. When the compressor kicks in it is even noisier. It is so noisy that I would not buy this again. If you are a light sleeper do not buy this unit as it will keep you awake.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Hi there, Thank you very much for taking the time to share your review with us. We appreciate your feedback and hear that you'd like to have a quieter unit. We are continuously working to enhance our products and have shared your thoughts with our product team.

Sep 16, 2017
BEEJAY
5 out of 5 stars review

HONEYWELL MN12CES 12,000-BTU

THIS PORTABLE AIR CONDITIONER IS VERY QUIET. THE ONLY THING I HAVE TROUBLE IS, I DON'T KNOW IF THE AC IS RECEIVING MY REMOTE. THERE IS NO SIGN OR BUTTON TO SHOW THAT IT IS MAKING CONTACT, BUT SURE ENOUGH, IF I WAIT LONG ENOUGH, IT WILL TURN ON AND OFF.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
May 16, 2018
Meg
2 out of 5 stars review

Pricey and Dicey

I have a smaller, much cheaper Global Air unit that seems to cool a larger area than this one. The window attachments are better quality and easier to install than the Global Air's, but I'm a little dissapointed in the Honeywell's cooling ability. Even when the fan is on the High setting, it doesn't help a lot.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Hi Meg, Apologies for any difficulties you've had with your unit. This isn't what you'd expect and we'd like to discuss your experience further with you. At your convenience, will you give us a call at 1-800-474-2147 (8:30 am to 5:30 pm EST, Monday through Friday)? We look forward to chatting with you more. Thanks!

Jul 16, 2020
Knopa
4 out of 5 stars review

A/c does its job

I like the unit itself, how it looks, how it works and how easy it can be relocated. It has a modern look to it and easy to roll wheels underneath. We have it just for a week and it works great so far and cools big open space very fast. One thing that I dont like is the length of the exhaust tube. I think for the money that we paid we should have a longer tube that gives us more comfortable way to operate and more flexibility. our unit is stuck to the wall next to window and unable to move away even for an inch or be turned different direction. Thats how short the tube is. Its available on amazon and definitely needed if you want more flexibility.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The length of the exhaust tube is determined, keeping in mind the amount of air it can expel, and we do not recommend extending it. Please feel free to get in touch with us at usinfo@jmatek.com, for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again!

Jul 24, 2019
sehuber
5 out of 5 stars review

Excellent portable A/C

Very pleased with this unit. It has far surpassed my expectations, cooling the room very quickly even with vaulted ceilings. I purchased as an addition to my central A/C to keep the bedroom cooler and hopefully safe some $$ on my electric bill. Why cool the entire house for just 1 person? I cranked it down to 63 to test it out with outdoor temp about 90 and cooled the room off within a couple hours. Compressor is very quiet, although I wish there was a lower fan speed, but overall it's much quieter than other units I've used. I had to contact the customer support due to a issue with the remote and they shipped a new one to me the next day. Very pleasant experience! Highly recommend Honeywell!!!!

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!

Sep 21, 2018
Anonymous
5 out of 5 stars review

Great Air Conditioner!

Ordered this on line during a heat wave when my other air conditioner broke and was thrilled to receive it! Once I turned it on, the room temperature immediately started to drop. Have used it during very humid weather and have not had to empty the water out of it. It appears to be self-evaporating as it is supposed to be doing.

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Hi Kitty, Thank you for your review! We're happy to hear that you're satisfied with the overall performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.

Aug 20, 2019
Britt
5 out of 5 stars review

BUY BUY BUY!!

I recently purchased my home and it does not have AC:( after doing some research I decided to purchase this portable AC and it has been a LIFESAVER. I mainly keep it in my bedroom with the door open and it manages to keep my second level cool. With the my bedroom door shut it keeps it ICY COLD!! This is definitely a must buy!!!

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!

Sep 19, 2016
mark
2 out of 5 stars review

Verified Purchase

portable air conditioner-Honeywell

excellent product

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
Aug 5, 2019
Tish
3 out of 5 stars review

It cools the room well enough but once a day we have to reset our breakers because it shuts off a portion of the bedroom. Not all but a portion. Why is that?

Review from walmart.com
Helpful?2RETIV8OCK6V15318961015
reply from JMATEK

Thank you for your feedback. We are happy to hear that you are satisfied with the performance of this portable air conditioner. Please have the breakers checked in order to ascertain if they can handle the power load required for the unit. (in this case, it is 115V). At your convenience, please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com. Our team might be able to troubleshoot for you. Thank You !