I have been using TurboTax as far back as I can remember. The program is easy to use and they walk you through things step by step to make sure nothing gets overlooked. Their import tool is a life saver, specifically with respect to required reporting of capital gain and loss transactions. The import tool has progressed through the years to include so many different forms (i.e. W-2s, Mortgage Interest, Interest, Dividends) making it easy for the average person to complete complex tax returns. It reduces the time spent inputting information and provides more time to find ways to reduce tax liabilities now and in the future.

There was an entry on 1040 under other income. We have no idea where the Capital Credit Return label came from or how to find the amount. Trying to go through forms did not help locate the source of this line item. On the Michigan State Return, in the interview, I was asked for the Medical insurance portion of our auto insurance. Since I could only find the information for half the year, I put that in. When I located the rest of the information, I could NOT find that dollar amount, an entry on a form, nor get to that item by going back to the interview. IF there were a search feature where you could put in a dollar amount, it would have been simple to make the correction. As is, IF that amount impacted taxes, it is incorrect, as I couldn't find it to fix it. During the interview for the CR-5 schedule, there is NO question whether the taxes were paid or not. Last year, our refund check was made jointly with the county clerk, so we had to make a trip to town in order to use our refund check. We wondered how that happened. This year, I discovered a column in the form to check that the taxes are paid. Please include that question in the interview. On that same CR-5 Schedule, the percentage amounts do NOT print correctly. When I enter 79.49%, the form prints as .49%. If I enter 79.5, it prints 9.5. IF I enter 79%, it prints correctly, but the information is incorrect. We've experienced this problem for several years and would appreciate not having to try to figure out how to get it to print correctly and to have it correct in our printout as well as in the electronic file.

I have used the program for over more years than I care to remember, and turbotax has seen me through every year except last year, and I could not find the problem and had to go to a local tax advisor who hashed it all out for me. Of the rest of the years, I have been completely satisfied with the workings and results of turbotax.

TT2017 Installer: Yes Ready to install ... 100% ... long wait After the Intuit Update, Continue using ... long wait Had to exit and click the TT2017 desktop icon No return from the privacy "leg" Had to click the red checkmark on the task bar. 1099-INT updating partner info ... long wait Wasn't obvious how to download my bank's 1099-B info: M&T Bank (Pershing LLC) I typed it in myself.

filed my sons return and then wanted to file mine (should get 5 federal returns) but software would not let me open a new return. It was a never ending circle through my sons return. Had bought the deluxe version, so went and bought the premier version and when I opened it on my computer my sons return came up and could not start another return. Very frustrated. Want to TALK TO A REAL PERSON, but there is not # to call.

Overall turbotax works well but it didn't upload all the pages from Ally bank and I did not receive a notification that it had reported problems. Also it is confusing on some of the business and employee expense forms. I like that it transfers everything to the state forms but it is really expensive to file using turbotax.

I've been using Turbo Tax since 1989 and every year they get better & easier to use. I trust the results and have never been audited, even on complicated tax returns. Over the years, I have taken my returns into my accountants to consult with them & check if Turbo Tax is doing things correctly. Never had a problem. This is one program that gets it right.

specifically, until today, 30 Jan 2018, was I aware that with the purchase of Audit Defense that I was the only authorized user should my joint tax return is ever audited. I assumed that since this is a joint tax return my spouse would have the authority to contact the company and inquiry about a potential audit. I found out today - only because the ordering process failed - that I was wrong. I called the company to make the purchase and during that conversation was I informed that unless I added my spouse I would be the only one authorized to call should our taxes is audited by the IRS. Since this is a tool/capability offered by Turbo Tax the option should be included asking/allowing the purchaser to add all authorize user to use this capability. It could be a simple sentence with a box to check asking the purchaser to all the joint tax owners full authorization to the tool.

I have been a user of Turbotax for many years. My return is very complicated and involves lots of investments and multiple rental properties. In the past, I have used professional tax prepareres to see if they could do more than Turbotax--they couldn't! Turbotax is far less expensive!

They used to have videos explaining different tax situations. They were very good. They've been gone for a number of years but wish they'd bring them back. Also, I e-filed federal, but they won't let me print my state to file by mail. I click on the area that says "print to file by mail" and they say, "OK, to e-file we need your drivers license info."