I would get to the end and try to file and it would require a captcha type verification and would CRASH the PROGRAM EVERYTIME. Called the number and got an idiot phone program that couldn't help. Was going to call help line but TurboTax wants even more money. NEVER AGAIN WILL I USE THIS!

I have used Turbo tax for many years and loved it. However, filling out form 2110 was a nightmare! I have no confidence if I completed it correctly. I worked almost 3 full days creating the data to file it quarterly and am still not confident that I completed it correctly. There is no way that I cab do it step-by-step?

I have been using TurboTax for over 10 years. Every year the product improves. One of my frustrations remains the lack of drill-down functionality at the summary screens (i.e. Credits and Deductions, or Income) some of the values don't show you what contributed to the value.

If you don't press Save under File on toolbar, you LOSE everything you've entered! Sucks Difficult to differentiate between Leased Mineral properties and Sold Mineral properties. Help section difficult to search. The Forms button on tool bar NEVER takes you to Forms. As much as I paid for this product, I'd think that would be available without an extra charge.

Need to add a RADIO Button for NO ISSUE DATE for an ID card in the E-file section. The help says there is one, but in fact, there isn't. This has been a problem for at least the last 3+ years that I've been doing my mother's taxes. It's one line of code for heavens sake FIX IT!!!

The tax filing complexity is reduced greatly by this software. Also allows me to catch mistakes faster. Two minor annoyances still persists throughout these years: 1. A different desktop icon is installed for every new tax year. I rather turbo tax have only one icon (latest install). then prior years can be picked up via a submenu and then the older tax rules be picked up automatically 2. A number of financial institutions' online setup and forms e.g. 1099s still cannot be auto imported

The federal return is great, as far as I can tell. The state sometimes asks very general questions about whether "any amounts need to be adjusted because the state rules differ". There is no attempt to go step by step among the things that might differ --- so it's really not very helpful -other than filling in the form.

When I was completing the information for my son's 1090 MISC forms, I had selected that he was self employed since he was acting as an independent contractor for roofing and then for snow removal. The step by step did not walk me through entering his mileage, vehicle depreciation info, plus other expenses. I had to go to Schedule C with the Form view to enter the information. Also, I couldn't figure out how to remove a self employed business from 2016. In 2016 he was a general contractor. In 2017, he did roofing for partial year and lawn maint/snow removal for partial year. I manually deleted schedule C for the General Contractor business since there was no information entered for that. Turbo Tax automatically carried it over (which is a good thing typically) but I did not see in the step by step how to remove it.

I have used TurboTax since it was called MacInTax back in the 1980's. I have never had a problem. I have even been a beta tester. TT has a nice walk through with an option to flip to the tax form and back. Good topic search and an automatic update when something is added or changed. Good job. Thanks.

I'm a long time user of Turbo Tax since at least 2005. I've manged to gain some additional knowledge along the way and have even done some returns for family members. Now while I do recommend TT highly I think it's time they joined the cloud and started making a few things easier for their customers. I would like to see all future versions of our tax returns saved online in an Intuit Account. This would prevent any catastrophic problems with our computers. Ideally all work and records could exist online AND in our home computers if desired. I think a little more effort in getting personal help could be stepped up. A 90-minute wait time is pretty long! Hopefully my Google searches gave me reliable info "cause that's my story and I'm sticking to it!