When adding Supporting Data for the different date periods it would be very helpful to be able to copy from the period 01-03 to the next column 01-06 and then to the third column since the first column is redundant in the following two columns. The instructions for these entries is vague at best and online support was non-existent.

I thought I had sent everything by email on payments to both Fed and State but as I continued I am unsure State was sent as I got a payment coupon for state. Which only had payment by check or Money Order. Please clear this up and make it more understandable if paying only Federal or both Fed and State and a confirmation of both. Thank you

No apparent link with prior tax documents even though it had me link them in. Multiple reiterations of questions, over and over again for the same information. Very poor help files. this was the worst tax experience since I began using your products. I Will be looking for a new provider next year.

TurboTax's use of simple questions to guide the tax preparer through the complexities of the tax code is outstanding as is TurboTax's use of the answers to automatically fill out all the required tax forms. The only time that I have to touch a form is to sign the return after TurboTax has printed it. Also, the internet connection to financial institutions is a godsend for reporting stock transactions.

The step by step process was much better 5 years ago. I understand the reason for a lot of the question, however if you are using that service to complete your income tax, your thought process needs to go back 5 years. I noticed this year using your step by step process, there were several pitfalls, that could trip one up. One glaring example is how you step thru Investment expenses. Had I not been familiar with the product and filing taxes I would have missed several items with in the investment area. I think you should lose the idea of keeping up with the competition and go back to the idea of staying ahead. Old saying the lead goose is the only one with the view.

I never do the state return because turbo tax always screws up the return. I purposely elected to not send in the state return. You still sent in the state return. Pennsylvania is one of only a small number of states that does not tax military retirement pay. Unfortunately the program almost forces the user to try to file there state taxes. I now have to amend the state return to correct the 1600 plus dollars your program has me owing the state of Pennsylvania for my military retirement pay that the state does not tax.

2017 Version does not automatically enter the CSA 1099R amount from the Federal form to the NYS Tax Form IT-2017, Page 1 of 4 to line 26. AS a result the program figures a state tax amount instead of no tax. NYS has no State income tax on a federal pension. The CSA 1099R box was checked off. This never happened before. I had to correct it manually.

The Turbo Tax Premier program had all i needed to file my returns correctly. I would probably have been fine with a simplified version but the Premier version was very detailed and easy to follow. I especially like the "Check for errors" function. It gives you some satisfaction that the process has been done correctly. I would like to see an online help function that was easy to find and addressed early in the program. I lost the scroll bar and needed an outside computer service to correct it. The program does well to prevent input errors and easily picks up anomalies. In conclusion, easy to use and very through.

I've used TurboTax every year since they bought our Parson's Technology. I'm very familiar with using the product but continue to be surprised that there are places in the interview, every year, where the explanation makes no more sense in TurboTax than on the IRS website. I really expect TurboTax to clearly explain every term and entry in layman's language. That said, I still found TurboTax pretty easy to use and mostly straightforward. I expect to use it again next year too.

TurboTax is a beneficial Consumer Tax Tool - degree of benefit related to aptitude of consumer and their ability to file independently - as TurboTax improves consumer understanding of what's transpiring and the degree of complexity, it will be rewarded by the result of consumer appreciation for a job well done!