I like the ease of installing and using turbotax. Georgia requires you to split income between joint filers and it wasn't easy to figure out how to do that. Sometimes it is hard to get answers to questions. the online q and a are a good start, but phone support with quick response would be better.

I no longer have the rental income that I had in previous years, but Turbotax makes it difficult to delete former properties and impossible to delete these properties on the California return. I tried seeking help but got NO RESPONSE. Eventually, I had to put false data in the California form in order to be allowed to file it (had to say I rented it for at least 15 days when I didn't rent the property at all). I'm still unclear if California will accept the return.

Overall, excellent. 2 things you could improve: Better importing from last year's return. There should never be a need for the user to search for details from the prior year's return. Get rid of the e-filing charge for additional state returns. After paying more than 50% of the original price of TTax to obtain an extra state module, there should not be a charge for e-filing.

I can not believe a company like Intuit would put a product on the market that is not ready for prime time. The feel is improved, but the function is not up to the feel. Prime example: If you have a partial year on ACA, you can not enter the data. Once you dig deep deep enough you find instructions for getting into Admin mode so you can modify the system to save in spite of the code rejecting it. WRONG!!! A few years ago, Intuit released code with less function than the same name package had the previous year creating a major turmoil. This year you slipped in a price increase that was hidden until you went to submit the forms. All finished and then I see a note about having to spend more money to submit on line. I got the package because I desired to submit on line. These kinds of actions rarely happen in competitive markets. Do you think your customers are stupid and do not care that you release the package with known bugs and no fix?? I can not believe that a well know and good reputation company would release a product like you released this year.. You must be looking for an exit from this highly competitive business. The catastrophe to your reputation is exacerbated by the fact that you knew the problem and it would not take much code to circumvent the problem

Have been using turbo tax for 12 years through many major life changes and this was the first time I had been rejected by IRS. But turbo tax was immediately at my rescue telling me exactly what I needed to do and I was able to re e-file. All went great. Thanks TurboTax!!!

I use the "step by step" for guidance on select topics and switch to the "forms view" to speed entry on familiar areas. When I first tried Turbotax, I would check the math, but now have complete confidence after several years without finding even the slightest error. Keep up the good work.

Maddening. Kept me going in circles. Will cite only one specific because it is easy to explain (others would require pages): Page 2, 2016 PIT-X, at the signature blocks, requires driver's license #'s, but TurboTax prints in "NONE", and doesn't allow correction. However, it does allow "NM" and expiration dates.

We were able to complete our taxes in one day with turbotax. When we filled them out by hand, it used to take about 3 days for the calculations--and yes, we are rocket scientists. The ability to download data from brokerages, with direct entry by turbotax onto Form D is a really great benefit. There are only two things that I would like to see changed: 1). The amount of total additional Medicare Tax withholding (Form 8959) is not apparent as one is going through the turbotax analysis. Then the number entered for Federal income tax withheld on Line 64 of Form 1040 requires some detective work to track down the resulting difference from the expected value. 2). Turbotax seemed to think we had an HSA account. We do not. I needed to delete Form 8889. Other than that, I found turbotax absolutely excellent, and a pleasure to use.

As a retired couple who use investments to help fund our retirement, TT is extremely helpful. We can import our 1099's and it does the rest. The hard part is medical expenses and I've got to do a better job of keeping track, but that's not TT's fault.

Been doing this for well over 20 years on TurboTax. I know exactly what to prepare ahead of time. Unfortunately I am not perfect. For the second time I didn't add my wife's IRA MRD and had to file an amended return once I realized it. I thought the software should have asked for that based on previous returns and the fact that I was still doing a joint return but I guess the software isn't quite that smart yet.