I've been using TurboTax for years. It's always been good to me. This year, I had many different charities to which I donated. In particular, VVA. Adding lines and lines of household goods donations was difficult because you have to scroll all the way down to the bottom of the list to add another line. :( And, when you add drivers license numbers for the E-file, the "state" pulldown menu doesn't allow you to scroll to your state. The scroll moves the entire page rather than the list of states.

Spent hours trying to correct wrong inputs on data associated with 1099- misc forms tied to Schedule E. Couldn't delete wrong worksheets or wrong Schedule E. Tried to get info from Q&A but nothing worked. Input total return 3 times. Very Frustrating.

Turbo Tax takes all of the anxiety out of preparing your taxes both Federal and State. This tool walks you through your tax return step by step making it impossible to make mistakes as it will review and identify them for you. I highly recommend Turbo Tax to anyone that wants an easy way to prepare your tax return.

been using turbo tax for many years, and this year was by far the least user friendly. constant "error" messages popping up and even when asked to ignore the messages they would not go away. had to restart my return several times to get past the error messages.

See above. I got a little frustrated that when answering the questions for foreign tax credit there was no option to bypass all the "how much of dividend was foreign earned" when my total tax paid was well under the IRS $300 threshold. I had no idea as it was all earned as a result of a Mutual Fund investment for which I had imported the 1099-DIV. There is no such breakout.

It would be a benefit to program to look for duplicate or identical entries. Duplicates can occur when downloading data from a brokerage account. Especially, when one goes back to a brokerage account for a partial download to reenter a corrupted worksheet and a stray piece of data is inadvertently include in the download. On the review, the program should search for potential duplicates.

Please be more explicit about loss carryovers--what was from prior year, what will be carried forward, and how carryovers affected tax. Also, needs to be more explicit about all options when W-2 is wrong. Final review should show carryover used, carried forward, and marginal tax rate, and special taxes assessed.

I have used Macintax and Turbotax exclusively for more years than I can remember. This year I hit a glitch in the system that did not allow me to pay for my CT filing. I tried calling and the machine who filters calls would not allow me to speak with a live person. This may be my last year with you as I find it ridiculous that you would not allow for human interface to pay for a filing!!!!!!!

Good product. Reasonably easy to use. K-1 fields not completely covered by TurboTax, just says to refer to the K-1 instructions to determine where some entries should be placed. Additionally, get some error messages must manually take care of; TurboTax should have asked for these entries in the interview process.

Had to look into AMT loss carryforwards. Someone wrote a sentence trying to describe how you calculate. But the darned thing used "this" about 4 times, without explaining whether "this" was this 2016 return just referred to or this form to be filled in for 2017. Somehow this got by the proofreaders. Please fix it folks.