OneNote has caused printing returns to be impossible and extremely frustrating. Unless this problem is fixed I will start using other resources for 2018.

This is a very easy program to use. The questions asked are easy to answer and provide a useful guide for correctly completing the often confusing tax forms. I feel much more confident using this program than trying to do this on my own.

I have used Turbotax for years. With each passing year this software is improved. User experience is outstanding and the "Help" features are commendable.

Getting answers to sticky situations is the most gratifying. Also being able to select which form, or which part of return, etc., is also a time saver. But I think printing forms was more direct last year. Have added other steps to get prints?

We owed a bit over $1k and got a refund of over $2.5k from State. On summary page the Federal was subtracted from the State, which was misleading, as we paid our Federal owed with credit card.

can't open a box to add things up so I had to get out my calculator and record totals on the paperwork couldn't find the answers for questions, so I had to open my other computer and search the internet. I am very disappointed in this year's quality

While Turbo Tax did automatically use my credit carry forward for my federal taxes, it failed to do so for my South Carolina state taxes - resulting in my over paying my taxes and having to file a amended return.

I like turbo tax because it is like a slot machine! As you input data it keeps a running total of you refund or payment. Every time a deduction is put in you see the number get bigger and bigger. It is a real motivator to see this happening.

I like the ability to switch between topic-by-topic and having all topics listed so that I can pick the ones I want to work on. I also like being able to see the actual tax forms if I want to.

I've use Turbo Tax for several years. It provides the step-by-step process to do it myself instead of having to share my private financial business with a person at a tax service