I've been using TT for more than 20 years, except for one miserable year when I tried another tax software. For the most part it will serve you well, unless you have a very complex tax situation with lots of partnerships and foreign investments. I don't, so no problem. Now that I'm retired, my tax situation is a bit less complicated. I have two suggestions for TT programmers. (1) Make the fonts a bit larger for us old folks. (2) Work with TIAA/CREF to automatically download 1099-Rs so I don't have to type everything over, and over, and over again. Please.

I have used Turbo Tax for a number of years. When you allow the program to guide you through each step not only do you feel like every opportunity is found, by selecting the information tabs you gain a greater understanding of the tax system and wrinkles that may apply down the road.

My best advice is to buy it, load it and let the program lead you along. Its best to start with a simple return, just play with it, answer the questions on the screen and enter the data, Everyone gets a W2, start with that, the screen looks just like the form, follow the instructions. If you have investments the forms you get are easy to read and to enter the data. Almost every screen has a drop down box with the answers to the questions you may have. Keep good records of your expenses during the year, Turbo tax will tell you where to enter them. Its your money, why not work with a program that knows all the answers.

This is the worst experience in last 6 years. I will never purchase the CD version. I hope you need to fire all those guys who works for the CD windows version. 1. could not return to the page of last login directly 2. during the efile, always complain network issue. Keep trying for 10 times and it got pass

The program itself was easy to use, but in Windows 10 on a Surface Pro 4, the pop up windows were all blank. One could move the mouse to click on something, but it was just a blank screen so you could not see what it was. In the end, I had to reload TurboTax on another computer to file my return. The "forum" was not much help either. I'm not sure who else had this problem.

I have used TurboTax for years. It was not as easy to move about in this year's version and the summary pages at the end of each tiny section were confusing. Income TurboTax has always put on a Schedule E was showing up this year on a Schedule C. When I pulled up a form or other detailed info, it was hard to get back to the place I started. Don't know what happened this year, but it was not good from my perspective.

Turbo Tax makes tax time so much less stressful. I easily answered questions entering electric car rebate and education expenses to get a huge refund. We have 2 rental condo income/expenses to figure in. Depreciation is computed automatically from previous year. I forgot about my former capital losses -- Turbo tax didn't, reducing our taxable income by the allowed $3000/year.

When completing the Arkansas tax you have to check prev file or not prev filed. Each year I think it is talking about this return when it is really talking about last year returns. If you check no it will not let you file on line and you have to mail state returns in. Maybe a note would help with this.

forms..even online.. would be so helpful. to everyone.. as there are no answers only written explanations '' talking directly about 1099B very confusing. it in turn fills out other forms. and also has a place to make changes to cost basis. not explained anywhere...

I like Turbo Tax but it's just so frustrating to review a section and find that everything you thought you had answered was unmarked and you had to redo them. And last year was a very difficult year for us and while I filed our taxes with Turbo Tax I failed to keep a copy. And when I started this year's taxes my husband didn't realize he hadn't downloaded the free software but instead had got online. So I tried doing our taxes thinking I was using the free software when I was online! Finally got that figured out and went to the software and completed them. But without a copy of our previous year's taxes, could not do the free filing at all. So I upgraded only to realize after the fact that I was using a different user id and password from last year so I could not access anything! So now I have to cancel the purchase. Been most confusing this time around!