Overall, good experience. Still it took a long time because of erroneous import issues from etrade. Two issues - a) for RSUs, the cost basis doesn't get imported properly. It first gave me a bit of a shock wrongly showing i owe much much more taxes. Because shares withheld for taxes at source was not reflected properly (so cost basis needed adjustment). Perhaps it was due to etrade issues. But this has been a pattern every year for last few years. I wish you can modify to at least point out to the user that this would require simple adjustment to cost basis. Perhaps TurboTax can work with Etrade to make this easy. This added a bunch of hours for me to verify, and reverify and reverify in multiple places. b) for some reason TurboTax allowed for multiple imports of etrade forms, causing duplication of tax owed. I had to manually delete it. There must be a way TurboTax can check for duplicates automatically.

I used an accountant last year rather than TurboTax, which I've always used in prior years. I couldn't find a way to transfer basic info from my 2015 return, on which I used TurboTax, rather than last year's. Perhaps the possibility was there and I just missed it.

I have used TurboTax for many years. It has always worked well for me and has handled all of my income tax situations. This year (2017), we had what I feared was going to be a complex problem from a NUA (Net Unrealized Appreciation) action when we rolled over a 401K that included company stock. TurboTax Premier version handled/reported the tax for this action with no problems.

I own farm land in Illinois but do NOT RENT IT OUT, I live in Colorado, therefore I do not use or want to use SCHEDULE F! YOUR TURBO TAX mistakenly THINKS ALL FARMERS WHO OWN FARMS HAVE TO RENT THEM OUT, if they do not farm the land theirselves! Not true, farm owners use form 4835 and schedule E to report earnings and expenses for farms, please take note of this for next year!! You need to change your programming so it allows a choice for tax filers who do not rent out their farms but want to report Income and expenses on Form 4835 and Schedule E.

For most situations, TT is fantastic, and so easy to use. Also finding forms with the search mechanism is a big help. The only place where i have difficulty is where i make a few dollars from a side business (not an LLC) and have to purchase supplies. It is really hard to figure out how to enter that, and possibly take depreciation on equipment such as a laptop used for part-time teaching.

I've used Turbo Tax for a number of years without any incidents at all. Last year my wife accidentally omitted a 1099K for some Ebay/PayPal transactions. We had gotten a refund on our original return, and when we amended the return to update the additional income the program showed that we only owed an additional $880 in taxes. However, IRS sent us a bill showing we owed $3059 more. At first we fought the charges, but when I looked at the sheet that showed the comparison of before and after the corrections we actually did owe the extra money. I'm not sure why this happened but if anyone files an amended return you might want to carefully check to be sure you send the IRS what is properly owed to them. It was somewhat confusing until I started to exam what items had changed and by how much, and that's when I realized that we owed the IRS more.

TurboTax gives you options - let it help you with step-by-step or work on your own. It will import your previous TurboTax return so you don't have to enter all the information. Have a question? Help is a button click away. Need to come back to a section? Use the bookmark with your own notes. Easily go back and forth through your return. Flip over to the actual forms so you can review everything. The hardest part is waiting for the forms to be sent from your job, bank, investment...

I have used TurboTax for at least 12 years and more likely 20 years or more. It is always quick and easy to prepare my own taxes through all of life's changes. From young children, through college and now retirement, you have helped us to plan and report our taxes without any difficulties. We will continue to use TurboTax for our future returns as well. Thank you.

I have used Turbotax for years, yet this year it did not prompt me for information with regards to my Social Security Income! As I have had it for over 5 years, one would think it would ask for that Turbotax would carry over that face and add to the questions?

Have been a TT user for 20+ years. I have had difficulties over the past 3 years with forms that frankly I feel premier should handle better; namely: Guidance for entering K-1 partnership information is lacking. Poor guidance when entering box 13 and 20 items. Turbotax tells you that you have to (manually)enter some of these items on other federal and state forms, but doesn't tell you where. Also poor support for attaching supporting documents to e-filed returns (example form 8885 HCTC). The IRS supports this, turbotax does not.