I've used Turbo Tax for over a decade. My only suggestion is if the program can somehow keep track of your carryovers for charitable donations and any other carryovers based on your return, That would make the program a breeze for non-accountant types.

I have used your program for over 25 years and have watched it develop to a very good method to do taxes. Sure there have been some quirks along the way (Processing sales data on K-1's for example) but it sure has made my life a lot easier - especially the last 10 years or so. Found one problem in program this year as my carryover deposit of tax was not picked up correctly on your estimated tax calculation worksheet so my 1040ES vouchers were for more than was actually required.

Once one chooses the foreign income exclusion, there is no way to delete other than going to the forms and manually deleting the form. The option of choosing the exclusion or reporting foreign tax should be made clear to the user. I used premier turbotax since it was especially recommended for foreign taxes and I ended up reading the tax forms themselves.

I am a 20 + year turbo tax user so I am obviously a fan of the software. It is easy to use and even though my taxes are complex they make it pretty easy. I tried to switch to online from download this year and didn't know until I was done that it cost more (ex. State not included) and I had to log in as a different user to do my kids taxes where download it is included. Also, don't pester so much about upgrading while using the product

For a basic return TurboTax is fine, and much better than trying to do it manually. Where I had trouble was the more advanced topics. Sure, those are supposed to be hard, but "when the going gets tough, the tough get going". One obvious error: attempting to get a credit for AMT paid last year, TurboTax asked me to confirm some numbers from last year. Fair enough. But one line said "mortgage interest" and it was blank, so I go to type in my total mortgage interest. Only later do I figure out that line should come from last year's AMT form in specific, and that line is "AMT adjustment for mortgage interest". Those are very different things! I had lots of difficulty figuring out whether child interest should be reported separately or on my return, and also education expenses. Ultimately I had to read IRS publications as the TurboTax "help" wasn't very helpful.

The product should tell you the big picture while you are answering the detailed questions. You can work for hours on a question that is immaterial to your return. Deductions are an example. Simply stating that the item that you are working on is a potential deduction and that your total must be above $xx for this information to be used by turbo tax would be an improvement. I feel like I am blindly answering questions that may or may not be affecting my return. This increases my time to use TurboTax and makes me feel like I don't understand the implications of what I am doing.

TurboTax is so easy to use for anyone, even those with complicated returns. It guides you through all the steps, either sequentially, or allows you to work on a section, jump to another section, and return again with ease. I have been using Turbo Tax for over 10 years and will never go back to an accountant! Thank you TurboTax for making my life easier!

I don't like going to Tax preparation companies, since in my experience they maximum your refund by putting you in an uncomfortable grey area with "maxed out" deductions. If you are good at record keeping - i.e. throwing everything related to taxes in that manila folder over the year and being able to import from ADP and so forth - then TurboTax is a breeze. It can handle complicated stock sales and employer based stock plan sales without pain. And it is a relative bargain.

I had excellent experience again this year and have always had the same enjoyable time with my TurboTax. I did have a little learning experience with foreign taxes paid on my mutual funds. The term "foreign source" in the Help should have been identified as "dollar value of mutual fund sold" or something other than "source". Keep up the good work!

As administrator for a 529 plan, I paid education expenses. Last year I had no trouble with this. The explanations were easily understood. This year, the initial education expense question confused me, and somehow it ended up asking questions about education for my wife and I. It did not take me to the forms I needed to complete for my nephew. Once I realized this, I went to forms, found what I needed, and finished the return. I am not certain what the difference was from last year. Perhaps this section could be simplified. Also, I wanted to give 4.5 stars, but it would not permit this. Note: we have always done our own taxes, and have used TT for years and years. Always satisfied. Thank you.