KLEENEX ULTRA UPRIGHT 12PK - Member ratings & reviews

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KLEENEX ULTRA UPRIGHT 12PK

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4.5 out of 5 stars

stars2,286 ratings2,279 reviews

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Showing 71-80 of 2,279 reviews

Dec 24, 2016

Mona

1 out of 5 stars review

Hideous new designs!

Whatever happened to the great designs that made Kleenex Ultra stand out? The premium look is definitely gone - the new designs are hideous - they look no better than cheap store brand tissues.

Review from kleenex.com

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reply from Kleenex Brand

Hi Mona. We appreciate the time you took to share your review with us. From time to time, we will update the graphics on our Kleenex boxes to stay up to date on current design trends, but you opinion truly matters to us. Our goal is to continue providing you the same dependable quality tissues you have loved over the years will providing new, uplifting, and comforting designs that encourage you to share Kleenex care with those around you. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. To discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Mar 31, 2017

typhi

5 out of 5 stars review

So glad I'm always prepared with Kleenex

Kleenex Tissues are perfect in our house because they stand up to our toughest cold and allergies without causing a raw red nose and care for our littlest noses without be harsh on those little faces.

Review from kleenex.com

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reply from Kleenex Brand

Kleenex Ultra Soft Tissues for those extra tender moments!

Sep 6, 2023

RMech

1 out of 5 stars review

New Box Designs are too loud and ugly

I love your ultra soft tissues and they are the only kind I but. However your new box patterns are very ugly and too loud. Please bring back the pretty older designs for us more traditional types. Thank you.

Review from kleenex.com

Helpful?

reply from Kimberly Clark

Hi RMech. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

May 12, 2018

Tammie

5 out of 5 stars review

Scent?

I have been using these tissue for years. As a family of allergy sufferers it keeps us from having raw noses. BUT the last few boxes seem to have a scent - am I crazy?

Review from kleenex.com

Helpful?

reply from Kleenex Brand

Hi! Our Kleenex Ulta Soft tissues remain free of added fragrances, so your family can stay comfortable through allergy season! Thank you for your loyalty, Tammie!

Apr 18, 2019

mel 282

1 out of 5 stars review

Definitely Scented!

I just bought a box of Ultra Soft. The scent is overwhelming. It looks like other reviewers have the same complaint about the fragrance. Due to allergies, I will be returning this product today.

Review from kleenex.com

Helpful?

reply from Kleenex Brand

Our Kleenex Ultra Soft tissues don’t contain any added fragrances or dyes, so we wouldn’t expect there to be any sort of odor. Your comfort is of utmost importance to us and your experience is disappointing to us. Please take a moment to share more details about this with our team so wen can help. You can connect with us at 1-877-424-4543 (weekdays, 7:30 a.m. – 7:00 p.m. CT). Thank you.

Jul 2, 2019

emm3

5 out of 5 stars review

Why are these packs not available???

These slim wallet packs are so handy--I can't for the life of me understand why you don't have them. They'd surely add to your profits. PLEASE GET THEM BACK INTO THE MARKETPLACE ASAP. THANKS.

Review from kleenex.com

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Aug 1, 2023

disappointedcustomer

1 out of 5 stars review

Horrible colors

New boxes for the ultra soft tissues are horrible. They are truly an eye sore in my home. I realize some people may think they are great but how about offering a softer neutral colored box in addition. I am embarassed to put them out in my home.

Review from kleenex.com

Helpful?

reply from Kimberly Clark

Hi there. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

May 24, 2024

kam1027

2 out of 5 stars review

Packaging design

I have purchased Kleenex for years but the new designs on your boxes have forced me to buy an off brand. Your designer needs to watch HGTV. They will see no fruit on their island or backplashes

Review from kleenex.com

Helpful?

reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Jan 8, 2024

Chendo

4 out of 5 stars review

Not liking packaging

I have bought this product for year and love the tissues. But I do not like the packaging for the last months. Doesn't go with any decor of my house.

Review from kleenex.com

Helpful?

reply from Social Media Team

Thanks for reaching out to us here. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Sep 9, 2021

notafan

1 out of 5 stars review

Ugly package

Although Kleenex Ultra has been my favorite tissue, the ugly packaging of the past few years has provoked me to buy a different product. What are you thinking?! - it is not always possible to hide these boxes in a cover. YUCK!!

Review from kleenex.com

Helpful?

reply from Kleenex Brand

Thanks for sharing your thoughts with us. Please know we hear you, and we'll pass your feedback along to the rest of our team.