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Member ratings & reviews for
KLEENEX ULTRA UPRIGHT 12PK
4.5 out of 5 stars
stars2,286 ratings2,279 reviews
  1. 5 stars75% (1,710)
  2. 4 stars13% (305)
  3. 3 stars4% (97)
  4. 2 stars2% (56)
  5. 1 star5% (118)

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Showing 1-10 of 2,279 reviews
Apr 24, 2026
RebeccaA
5 out of 5 stars review

Strong enough to get me through the winter

I have my home and my classroom stocked with Kleenex ultra soft tissues. They are strong enough to prevent a mess even when my students are using them. They are soft enough that when I have to use them more often than usual, my nose is not chapped. I always stock up at the beginning of the school year so I know I am set.

Review from influenster.com
Helpful?1K4ZDTQNSV2815318218436
Apr 17, 2026
PlumIslander
5 out of 5 stars review

Tissues great - New Dispensing plastic issue

The tissues themselves are outstanding. Very soft and durable. We have a box in literally every room in our house, However, there seems to be a new problem with the plastic not staying attached to the box. It's very frustrating to pull a tissue out and have the plastic disconnect. Again, the tissues are really great, we don't buy any other tissues. Hopefully someone can address this. Thanks

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Apr 25, 2013
ParrotMommie
5 out of 5 stars review

The softest tissue ever!

I have alergic rhinitis and everytime anything blooms my nose and eyes run. My husband used to joke that we should have bought stock in Kleenix since I cannot go anywhere without a box at my side, in my car, at my desk, at my bedside table, etc. I especially like the Kleenix Ultra Soft because no matter how much my nose runs, it will never get irritated from this wonderfully soft yet absorbant product.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Feb 6, 2014
RandJoan
4 out of 5 stars review

Verified Purchase

Softest Tissue Out There by Far!

These are our favorite tissues...softer than the regular Kleenex and NOT infused with any kind of lotion or perfume. My only complaint is that over the years Kleenex seems to be slowly shrinking these down (in size and thickness.) They are still 3-ply, but at best that's as thick as what 2-ply used to be. Kleenex used to make "man-sized" tissue (that's what they called them) with the same strength and softness, and these were great, nice and large and thick. A single tissue went a long way and would do the job of about three of these Ultra Soft Facial Tissues.

Review from walmart.com
Helpful?1K4ZDTQNSV2815318218436
Apr 28, 2026
Tonia
4 out of 5 stars review

Perfect with one exception!

I love these tissues! I would rate them a 5 , if the clear plastic dispenser part didn't fail with the past 3 batches we bought within the first few pulls. Bought from different stores locally, in the 14th largest cityi n the US. Getting to the premium product I paid for while keeping the other tissues uncompromised would be ideal.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Feb 1, 2016
Montreal Sneezer
4 out of 5 stars review

Nice smell but only one box!

I always buy Kleenex ultra soft and this weekend I opened one box and there is a really nice smell to the tissues. none of the other boxes have the smell. How could this happen? What is in the tissues to make them smell, I want to be sure we don't exacerbate allergies.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand Team

Hello and thank you for your review of our Kleenex Ultra Soft Tissues. We're glad to hear that you're a fan of this product. The Ultra Soft Tissues don't contain dyes or fragrances, making them ideal for allergy and cold sufferers. The tissues can, however, absorb other fragrances from their surroundings after the box is opened.

Nov 5, 2022
Mark
3 out of 5 stars review

Great product but subject to damage in shipping.

These are my favorite tissues. I always have a box on each bathroom counter. My only issue is, if you order these online the boxes will be crushed when delivered. Apparently, since there are no instructions on the shipping box that tells the shipper not to crush them, they get placed on the bottom of stacks of other packages and the Kleenex boxes get damaged. My only alternatives are to make a special trip to brick-and-mortar Walmart to purchase this item or to transfer the contents to an empty, intact box.

Review from walmart.com
Helpful?1K4ZDTQNSV2815318218436
Nov 22, 2013
LT4025
3 out of 5 stars review

What happened to my favorite tissue?

Kleenex Ultra Soft Tissues are the only tissues I buy, and I recommend them to everyone. HOWEVER, it seems like Kleenex has changed them. The last two boxes I opened had tissues in them that aren't nearly as soft as my beloved tissues of the past. I'm extremely displeased because I typically buy 4-6 boxes at a time so I have a cabinet full of tissues I won't use. PLEASE, KC, bring back my Ultra Softs, or I'll be forced to try Puff's Ultra Soft & Strong and you will likely lose a long-time loyal consumer.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Apr 2, 2014
Ryanyc
1 out of 5 stars review

Verified Purchase

What happened Kleenex?

Does anyone remember when ultra soft tissues used to be.....soft? As usual new and improved is just a cover for a cost cutting downgrade of a formerly great product. These tissues feel more like regular kleenex than the really soft tissues Kleenex used to produce, I have also noticed that I have a lot of white fuzzies on my shirts whenever I blow my nose. I will not be buying this product again.

Review from walmart.com
Helpful?1K4ZDTQNSV2815318218436
Sep 14, 2024
Susan57
1 out of 5 stars review

Needs warning about the scent.

I typically use regular Kleenex and am quite happy with them. My husband, who knows that I choke when using tissues with lotions or fragrances, thought he was doing a great thing when he brought home hypoallergenic Kleenex. I began choking immediately on using the first tissue due to the mild scent. I don't know if the scent is added or if its part of the product material, but this product should contain a warning that is is not appropriate for those who are sensitive to scents/fragrances.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from social media team

We appreciate that you brought this to our attention. Our facial tissues aren't scented, so this is not what we'd expect. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We'd like to speak with you personally about this and try to help, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6424WAbEo. Thank you.