I agree...as a 40+ year consumer ... love your Kleenex brand and your product is great but the boxes are poor..... and I refuse to buy your latest box designs... they do not go with any decor and the prints are to bright and loud! Please bring back your pastel and soft colors of your previous design... I also don't care for inspirations boxes as decor either. sorry.. I am buying others for now...

I too have been a loyal customer for years. The product softness has significantly decreased. It is now rough. If Kleenex is being honest and has not changed their formula and process, then their supplier of raw materials is different or has changed. Fix this please.

Kleenex Ultra Soft is an allergy sufferers dream come true. I can actually sneeze and blow my nose into the same tissue without having it shred or leak onto my hands. The softness actually rivals a cloth handkerchief! If you need a great tissue, look no further than Kleenex Ultra Soft.

I have been using the 120–3 ply for at least 15 years Hate, Hate, Hate the new patterns on the boxes and thinking of now going to a different brand!!! Hate them so much, I refuse to put the boxes in my bathrooms, bedrooms or any other rooms. What were you guys thinking, the new patterns are extremely ugly

I typically use regular Kleenex and am quite happy with them. My husband, who knows that I choke when using tissues with lotions or fragrances, thought he was doing a great thing when he brought home hypoallergenic Kleenex. I began choking immediately on using the first tissue due to the mild scent. I don't know if the scent is added or if its part of the product material, but this product should contain a warning that is is not appropriate for those who are sensitive to scents/fragrances.

Now I have to say that I don't know if my wife bought the ultra-soft or the everyday facial tissue. What I do know is that the product smells bad, like bad cardboard and bad paper. It has a very strong cardboard and bad paper smell. I have a real problem putting the tissues near my face and especially blowing my nose. the odor is offensive. I thought to myself - did I get one bad box- but from what I have been reading- this appears to be a WIDESPREAD PROBLEM. Wether it is the ultra soft or the everyday tissue- no facial tissue should smell like that.

Absolutely horrific box designs. Please fire your designer. Your new box designs are UGLY. I will be returning my 4-pack to the store, as I refuse to put anything that ugly in my house. I cannot possibly imagine these going with anyones decor. Between the horrid boxes and the tissues not being as soft or strong as they used to be, I'm done with the Kleenex brand entirely.

I've been purchasing Kleenex Ultra Soft for many years and have always found box designs that were pleasant to have on the table in the living room or on the bathroom shelf. They were very subtle with muted colors. These new box colors and designs are very obnoxious. They do not go with any decor I've seen in any home. The tissues are fine, but come on with these colors. If you want to have these in the store at least give the customer an option for a more subtle color/design also.

I have been only buying Kleenex Ultra Soft for years. The tissues are great, but these new box designs are just too much to have around the house. If I were still teaching young children, these designs would be perfect for the classroom. For my home, I want something pretty and elegant. The designs before the change were the nicest. Until there are pretty, elegant designs again, I'm buying another brand.

I switched to the Ultra soft tissue some time ago because it was softer than the Kleenex product I was using. I'm confused, since the company's response indicates they have not changed their product, but I've noticed recently, the tissues are not nearly as soft as they were. I have an older box in my car, and they're much softer than the tissues I've purchased recently. Sounds to me like management better start checking out the factory, because something is different.