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Member ratings & reviews for
KLEENEX ULTRA UPRIGHT 12PK
4.5 out of 5 stars
stars2,286 ratings2,279 reviews
  1. 5 stars75% (1,710)
  2. 4 stars13% (305)
  3. 3 stars4% (97)
  4. 2 stars2% (56)
  5. 1 star5% (118)

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Showing 11-20 of 2,279 reviews
Apr 1, 2015
Mimi57
5 out of 5 stars review

A Teacher's Dream

At the beginning of the school year when students bring in school supplies, most schools also request a box of tissues. If I am asked by a parent or guardian if there is a certain brand I prefer, I always reply that if possible, please send in Kleenex Tissues. Not only because Kleenex Tissues are soft and thick enough to get the job done sanitarily and without added irritation if chapped, but because of the way they are packaged. Their pop-up design saves classrooms from wasting so many tissues. Small children especially, seem to grab hand-fulls of tissues with the other brands' design. Thanks Kleenex!

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Family Care

Thanks for the wonderful review, Mimi! Your story is great! It sounds like they are working perfect for your classroom, thanks again for sharing!

Nov 21, 2020
wifeofabnsaxvii
1 out of 5 stars review

What happened?

Kleenex Ultra Soft have always been my go to, especially since Puffs now cause me to break out in blisters... But something is wrong. Now all the Ultra soft boxes I buy, aren't ultra soft, they are as harsh as the cheap tissues offered at hospitals and the smell like wet dogs! I understand we're in a pandemic and you are under pressure to deliver, but to charge more for something you claim is ultra soft and to actually pack them with the harshest tissue you make is unacceptable not to mention deceptive! I buy the ultra soft to protect my skin. I pay more expecting that what I'm buying, what's on the label is what I'm actually getting. So very disappointed!!

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

May 1, 2014
Discerning
2 out of 5 stars review

SMELLS BAD

Now I have to say that I don't know if my wife bought the ultra-soft or the everyday facial tissue. What I do know is that the product smells bad, like bad cardboard and bad paper. It has a very strong cardboard and bad paper smell. I have a real problem putting the tissues near my face and especially blowing my nose. the odor is offensive. I thought to myself - did I get one bad box- but from what I have been reading- this appears to be a WIDESPREAD PROBLEM. Wether it is the ultra soft or the everyday tissue- no facial tissue should smell like that.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Family Care

We are sorry to hear about your recent experience with our Kleenex Ultra Soft tissues. There should not be an offensive odor to them, and we would like to know why. When you have a moment, please contact our team directly here http://bit.ly/L5RuXa. Thanks for sharing your feedback.

Aug 30, 2014
Lena1970
5 out of 5 stars review

Lauren Quartz box

I would love to know what the color information is for the box design. I absolutely love it and want to use the whole design for my bedroom. If your design team doesn't have anything planned for a few days, they can drop by and help. Seriously, I would like to know what the colors are so I can try and match them at the paint store. Finally, please bring back the man size tissues. We loved them and miss them.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Feb 8, 2024
the name is not necessary
4 out of 5 stars review

Box color/design is ugly

I've been purchasing Kleenex Ultra Soft for many years and have always found box designs that were pleasant to have on the table in the living room or on the bathroom shelf. They were very subtle with muted colors. These new box colors and designs are very obnoxious. They do not go with any decor I've seen in any home. The tissues are fine, but come on with these colors. If you want to have these in the store at least give the customer an option for a more subtle color/design also.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Jul 5, 2023
Yosemite Fever
1 out of 5 stars review

Ugly new boxes!

These new boxes are the ugliest ever! You always have such pretty designs. I don't know whose house these will go in. Gimme a break! Really? I'm going to have to buy more Kleenex box covers now. I am very unhappy, and I probably buy more Kleenex than anyone! I love the product, hate the box!

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kimberly Clark

Hi Yosemite Fever. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Oct 3, 2013
Brian313
5 out of 5 stars review

Best Tissue Ever

Kleenex Ultra Soft is an allergy sufferers dream come true. I can actually sneeze and blow my nose into the same tissue without having it shred or leak onto my hands. The softness actually rivals a cloth handkerchief! If you need a great tissue, look no further than Kleenex Ultra Soft.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Nov 21, 2023
Jersey
1 out of 5 stars review

Most Ugly Box Colors

All of my life, I have purchased Kleenex tissues. I do like the tissue itself. But I just switched (for the first time ever) to purchasing Puffs because of the box color. But the most recent box color is just terribly Ugly! Those bright colors do not fit in any of my rooms.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Jul 12, 2024
Smeis
1 out of 5 stars review

TERRIBLE BOX COVER DESIGNS

I totally agree with the recent review by Dawn.  Who on earth chooses the box colors?  What happened to the simple and subtle colors that blend with most decor?  Dawn decided to buy boxes to cover your designs.  I just bought 12 boxes of Puffs and will continue to do that until you make better choices in the box covers.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Social Media Team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Jun 16, 2023
cetarr
2 out of 5 stars review

Horrible Design

I like the tissues but the new box design looks like a drunk designed them. They are really ugly. I had to go through the whole display to find a box in the old design. I refuse to buy this ugly box no matter how good the tissues are. Everyone inline at the store was talking about how bad it is. Did you think this through?

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kimberly Clark

We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.