KLEENEX ULTRA UPRIGHT 12PK - Member ratings & reviews

Member ratings & reviews for

KLEENEX ULTRA UPRIGHT 12PK

Back to item details

4.5 out of 5 stars

stars2,286 ratings2,279 reviews

Write a review

Member photos

+281 images

Sort by |

Showing 181-190 of 2,279 reviews

Nov 9, 2014

momaw

5 out of 5 stars review

Love these

Even with a bad cold and constantly blowing and wiping my nose, it doesn't get red and sore. Yeah!

Review from kleenex.com

Helpful?

reply from Family Care

Hi, Momaw! We're glad you are enjoying Kleenex Ultra Soft tissues! Thanks for the review!

May 4, 2014

freshbrowneggs

1 out of 5 stars review

New Box Patterns

Absolutely hate the new box colors and patterns. They don't go with anything!!! Horrible!!!

Review from kleenex.com

Helpful?

reply from Family Care

Hi freshbrowneggs. We do change our designs periodically and hope you can find a design that fits with your decor. Please follow this link to find our current Kleenex Ultra Soft designs: https://www.kleenex.com/UltraSoft.aspx. We value you as a consumer and will pass your feedback on to the rest of our team. Thank you for reaching out!

Oct 26, 2024

Jewel

2 out of 5 stars review

Ugly boxes

Great tissues but ugly ugly boxes! Please make some that are more muted colors! We want more options!

Review from kleenex.com

Helpful?

reply from social media team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Mar 22, 2019

Petadoption

4 out of 5 stars review

Love but not the new scent.

My favorite tissue. However, the last few boxes seem to have a scent. Which my allergies do not appreciate. Have you added a scent?

Review from kleenex.com

Helpful?

reply from Kleenex Brand Team

Thanks for choosing Kleenex! We can assure you that our Ultra Soft tissues do not have a fragrance. What you are describing is unusual, consider giving us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further. Thank you.

Mar 18, 2018

Lady LaVerne

4 out of 5 stars review

Color coordinate

I like the color palette on your exisiting boxes but I would love to have the option to design my own tissue boxes.

Review from kleenex.com

Helpful?

reply from Kleenex Brand

Thanks for being a fan of our tissues and their designs! Keep watching our pages for any future updates, you never know! :)

Jan 5, 2023

Mary60

1 out of 5 stars review

Quality has declined!!

My last purchase was so disappointing! It is not soft! This is the only tissue I use in my house. Normally very soft. Not this box!

Review from kleenex.com

Helpful?

reply from Kimberly Clark

We're sad to hear about your last purchase, Mary60, because quality is very important to us. We can assure you this isn't typical, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more. Thank you.

Oct 28, 2016

Sandy31

1 out of 5 stars review

New cube box tissues now have a scent

I have been buying Kleenex brand for eons. I purchased 3 of the new cube box design and all 3 boxes I opened have a slight but definite scent. I have allergies and can't use anything with a scent. Why is there a scent now???

Review from kleenex.com

Helpful?

reply from Kleenex

Hello, Sandy. We are sorry to hear about your recent experience. A strong fragrance should not be detected in Kleenex tissues and we would like to learn more. When you have a moment please reach out to our Consumer Care Team by phone at 800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.

Mar 24, 2016

tflc16

4 out of 5 stars review

Itchy compared to regular kleenex

I have always bought regular Kleenex, but recently bought Ultra Soft. My skin is itchy and irritated and that is the only thing I have changed. How is it different from regular Kleenex. What chemical or additive could cause it?

Review from kleenex.com

Helpful?

reply from Kleenex Brand

Hello and thank you for your review. Selected tree species, including spruce, fir, aspen, maple, and eucalyptus are used to manufacture Kleenex facial tissue. All chemicals are subjected to rigorous safety testing and clearance procedures prior to use. Since your experience is not typical, we would like to learn more. At your convenience, please reach out to a member of our Consumer Care team here, https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT).

Jun 2, 2020

adriannab3179

2 out of 5 stars review

I give this 2 stars because it really pulls the moisture out your nose and makes your skin pull when used sometimes . It really makes you nose puffy and red but it does get the job done at times I wouldnt recommend it

Review from influenster.com

Helpful?

reply from Kleenex Brand

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

May 2, 2020

ayyyylor

3 out of 5 stars review

I have extremely sensitive skin and get a runny nose quite often. Although these tissues do better than the bargain brands, the skin around my nose still ends up dry and irritated. Ive tried moisturizing while using and it helps, but still.

Review from influenster.com

Helpful?

reply from Kleenex Brand

Hi! We want to offer you a comfort on which you can rely. Please don't hesitate to tell us more about your uses, preferences, and experience at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). We're here to support you!