Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
KLEENEX ULTRA UPRIGHT 12PK
4.5 out of 5 stars
stars2,286 ratings2,279 reviews
  1. 5 stars75% (1,710)
  2. 4 stars13% (305)
  3. 3 stars4% (97)
  4. 2 stars2% (56)
  5. 1 star5% (118)

Member photos

  • +281 images
Sort by |
Showing 191-200 of 2,279 reviews
Jan 17, 2017
sammy
2 out of 5 stars review

old ultra soft doux much softer

Your new "ultra soft" boxes are unattractive, but I could live with that if the quality had not been diminished. This is not the former "ultra soft doux " quality.Bad idea. I expect better of you.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Thank you for your review. There has not been any recent changes to Kleenex Ultra Soft Tissues. To help us learn more about your experience, we ask that you reach out to our Consumer Care Team online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Have a great day.

Jan 7, 2020
Disheartened with Kleenex
2 out of 5 stars review

Quality has markedly decreased

Please consider rephrasing the packaging to something more honest. My latest purchase is not even close to representing the softness found in past examples.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Hi! We want to be clear about the purchases you make, so if you'd like to connect with us to share more about what you're seeing, please don't hesitate to do so at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Dec 21, 2020
Jms44
1 out of 5 stars review

Creepy message

I'm halfway though my box of tissues and pull one out and there is writing on it thats says "you got it" was very creeper out and afraid to use the rest of the box

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

This is something absolutely unusual! We'd like to chat with you to learn more about this. We can be reached at 1-800-553-3639, Monday through Friday 8:00am – 5:00pm CST. Thanks!

Apr 5, 2023
Brendie59
5 out of 5 stars review

Awesome products

[This review was collected as part of a promotion.] Kleenex products are a staple in our house because they are very sturdy,strong,durable and soft,love love my kleenex

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Sep 1, 2019
andrear77
5 out of 5 stars review

This brand is so affordable and I highly recommend it to anyone. I love how soft it is and does not make my nose red or anything. It helps ease my nose when its sore and it also does not make my nose raw. Love this brand!!!

Review from influenster.com
Helpful?1K4ZDTQNSV2815318218436
Dec 10, 2020
Dani
1 out of 5 stars review

Tissues filled with paper debris

I purchased one pack of three boxes of tissues and they are filled with these debris. I accidentally swallowed some while sneezing in one of these tissues

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Hi Dani! Although a small amount of linty material may be present, excessive lint is not something you should see. Give us a call when you have a moment at 1-800-553-3639, Monday through Friday 8:00am – 5:00pm CST, so we can learn more about this and see how we can help. Thanks!

Oct 21, 2019
Glad I tried Kleenex Ultr
5 out of 5 stars review

Sturdy & Soft

I bought these because it was the only choice at the store; however, I buy these now because the tissue is sturdy and soft. I have all over my home and office. My allergies sometimes kill me and I'm in need of a dependable tissue.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Sep 18, 2016
Marilee
3 out of 5 stars review

This has been the best tissue. But now that you put your logo on the side it is tacky and needs a box cover. The new designs don't match anything in my house.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

Thank you for the feedback. We will pass your comments along to our Kleenex tissues team.

Mar 24, 2016
tflc16
4 out of 5 stars review

Itchy compared to regular kleenex

I have always bought regular Kleenex, but recently bought Ultra Soft. My skin is itchy and irritated and that is the only thing I have changed. How is it different from regular Kleenex. What chemical or additive could cause it?

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Hello and thank you for your review. Selected tree species, including spruce, fir, aspen, maple, and eucalyptus are used to manufacture Kleenex facial tissue. All chemicals are subjected to rigorous safety testing and clearance procedures prior to use. Since your experience is not typical, we would like to learn more. At your convenience, please reach out to a member of our Consumer Care team here, https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT).

Oct 7, 2016
Jerry48
3 out of 5 stars review

Ugly new boxes

New worsened box designs. When something is beautiful why make it UGLY. PLEASE bring back the Beautiful Nature designs like the Humming birds. Sorry Changing brands.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

Thank you for contacting us about Kleenex facial tissue, Jerry. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!