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Member ratings & reviews for
KLEENEX ULTRA UPRIGHT 12PK
4.5 out of 5 stars
stars2,286 ratings2,279 reviews
  1. 5 stars75% (1,710)
  2. 4 stars13% (305)
  3. 3 stars4% (97)
  4. 2 stars2% (56)
  5. 1 star5% (118)

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Showing 151-160 of 2,279 reviews
Mar 12, 2022
Bob G
4 out of 5 stars review

Kids project on box ends…

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Oct 7, 2016
Heart mom 22
5 out of 5 stars review

Kleenex is always my first choice

I love Kleenex brand tissues, always have. I wonder how many more people would buy your product vs. the store brand if your boxes were raising awareness for a cause. My daughter has a complex congenital heart defect and I would love to have a tissue box for CHD awareness with hearts all over it. Congenital heart disease kills twice as many children than ALL forms of pediatric cancer combined each year, yet we only get a fraction of the money for research. We need a cure! We need it now! I would love it if you could design a box for this upcoming February as it is CHD awareness month.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

We're glad they're working so well for you, Laurie!

Jan 23, 2018
andy
3 out of 5 stars review

ultra soft not so anymore

i was wondering if it was just me, but i see other posts where people are saying the same thing. the ultra soft tissue has recently changed and are not so ultra soft anymore. my nose is not happy about this. come on Kleenex, fess up and tell us the truth. the difference in softness and texture is soo obvious.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Jan 19, 2019
SunnyGirl
4 out of 5 stars review

Ugly box designs

What happened to the lovely boxes you used to have? Seems now they just keep getting worse. Why different patterns on each side? Why not same all the way around the box? The only way I can continue using this product is to go out and buy holders to hide the horrible boxes! They stand out like a sore thumb no matter what room I put them in.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Oh no, we're bummed to hear you aren't loving our current designs! We are always changing them and keeping them varied, and we love hearing your feedback. We'll be sure to pass it along to our team.

Jan 22, 2016
Joan
2 out of 5 stars review

RE: Your new box GRAPHIC ART

I want to tell you how very disappointed I am since you have stopped manufacturing the gorgeous package designs I am so fond of using as a decorative accent . Although I appreciate the fact that you are using recycled paper, the art is gone, the surface tactile quality is gone, the oval high gloss and reflective holiday designs are gone. Why? too much $$ for us, or more profit for you? There is an audience of shoppers who have paid and would continue to pay for quality and beauty. Your last several months products are UGLY, boring, tacky and is making me look elsewhere.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Hi Joan! We appreciate your feedback regarding the Kleenex Tissue box designs. Periodically, we like to change the graphics on our boxes to give them a fresh new look. Be sure to check our website frequently, so you can keep up to date on all of our new styles. Thank you so much for sharing your thoughts with us and we hope to keep you in the Kleenex family!

Sep 26, 2016
quality conscious mom
1 out of 5 stars review

no comparison to the previous 'ultra soft/doux'

I do not like the new ultra soft tissues because the tissues are smaller in size, they have a thinner ply, and the count is much less!! Instead of making something cheaper and of less quality why not just keep the ultra soft/doux and raise the price????

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

Hello and thank you for taking the time to write a review! We understand your concern, and want to assure you there has not been any recent changes to this product. Since your experience is not a typical one, we would like to learn more. At your convenience, please reach out to a member of our Consumer Care team at https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT). Thank you.

Nov 6, 2016
Betty
1 out of 5 stars review

What happened to the design on the box?

In 2016, for the first time ever, you put a fabulous design on the box, and now it's gone from the store shelves in my area. The new design is UGLY. It hurt my eyes and my feelings to buy that ugly box and I probably will not buy it again. Furthermore, the cost of the product went up significantly! Give us the design with the medallions all over the box, in Orange, and I will buy 3 times as many boxes as usual.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

Thank you for contacting us about Kleenex facial tissue, Betty. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Aug 26, 2021
trish0729
1 out of 5 stars review

Really???

I recently purchased the 12 cube boxes package. I see some of the boxes are telling me I can be anything, get crafty do this do that. .. Just stop it. I don't need my kleenex boxes being woke. Its tissues, I want boxes that are colorful, pretty,seasonal etc.. I don't want my tissues preaching to me or anyone who comes into my home..

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

We appreciate that you've shared your thoughts with us, and we'll be sure to share your review with the rest of our team.

May 3, 2024
NanRae
2 out of 5 stars review

Quality of Kleenex tissue

I've been buying your product for years. My last purchase was disappointing. Your claim of 3 ply needs to be removed. You cheapen up what I always considered above the rest and onto of that increased the price. When are profits for shareholder enough? I'll be looking for a new brand.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Jan 15, 2021
BJBY
3 out of 5 stars review

box size

This box size is okay. I really like the flat boxes that hold about a hundred. The big boxes that hold 230 are too big! The tissues get stuck at the bottom and they leave a lot of debris around the opening after about a hundred tissues. Wish the flat boxes were consistently available.!

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Thanks for your feedback! We'll forward it to our team.