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Customer reviews for Swiss Miss Cocoa K-Cup Pods, Milk Chocolate, 50 ct. for
SWISS MISS KCUP 50CT
4.2 out of 5 stars
stars
1,597 ratings1,316 reviews
  1. 5 stars69% (1,104)
  2. 4 stars10% (160)
  3. 3 stars5% (79)
  4. 2 stars4% (67)
  5. 1 star12% (187)

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Showing 31-40 of 1,316 reviews
Jul 24, 2016
Reviewer name: Debkacat
1 out of 5 stars
1 out of 5 stars review

Pods don't work for my machine

The Swiss Miss Keurig pods never worked for my Keurig 2.0 machine. It's always the Swiss Miss pods that never worked. Machine always reads "Water under pressure....................." All of the other coffee pods work for my machine but not the Swiss Miss. Please fix this issue Keurig and then I'll update my review.

Review from keurig.com
Helpful?1PR0IY3GNQL015315170507
reply from Consumer Care

Hmmm, this doesn't sound right. We are sorry to hear that you are experiencing an issue with the Swiss Miss pods. At your convenience, please contact our consumer care department at 866-901-2739 when you have your pods available. We have consumer care representatives standing by to help assist you with this issue. We hope to hear from you soon!

Oct 17, 2020
Reviewer name: Ajr410
1 out of 5 stars
1 out of 5 stars review

Artificial Sweetener

I had the same issue as many others that the pods cause an error in the machine, and it takes multiple tries for a successful brew. I was willing to overlook this. However, after taking a sip of this cocoa, I was greeted with that disgusting hallmark aftertaste of artificial sugar. BLECH. It isn't even clearly labeled as such, something I am experiencing with more and more products lately. From aspartame to stevia... it's all vile, and I would appreciate if the packages were clearly labeled.

Review from keurig.com
Helpful?1PR0IY3GNQL015315170507
Nov 6, 2012
Reviewer name: Becky
4 out of 5 stars
4 out of 5 stars review

Best if some milk added

Okay, here's the scoop with Swiss Miss K-cups. You have to brew them at the 12 or 16 oz level, if you don't, some of the cocoa stays in the bottom of the cup. I usually take out the k-cup and tap on the rim of my cup before I discard. I also add a small amount of milk to add richness. I like it better than the other offerings. I'll buy it again, but you have to remember to finesse it a bit...

Review from keurig.com
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Oct 11, 2021
Reviewer name: Leana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DISAPPOINTED

I have been out of town, but when I returned home & opened my package I discovered the expiration date on the box of, "Swiss Miss hot cocoa mix" stated: BEST BY 29 OCT 2021! I always check the expiration date, & since this date isn't even a month out from when I purchased this product, I would have NEVER purchased this. I purchased this product to use in the upcoming months when the weather is cooler.

Review from keurig.com
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Dec 14, 2021
Reviewer name: Ashley K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cocoa for Kids?

I bought this because I have children and we love to drink hot chocolate and eat candy canes in front of a fire while watching "A Christmas Story," again. There's not a lot to say other than watch the brand. Some want you to serve it over ice? Some want you to mix with water or milk? I say grab a Swiss Miss, select Strong, hit 8oz cup and add small marsh mellows. Done. Ashley

Review from keurig.com
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Jan 19, 2012
Reviewer name: Chrissy
1 out of 5 stars
1 out of 5 stars review

Not worth the price

While I love my k-cups, knowing how cheap it is to get Swiss Miss in the market and knowing how easy it is to use a water-only option on the Keurig, I don't see a rational reason for spending so much on this particular product. Swiss Miss is known to be reasonable in price for families in their regular format. The option for a k-cup just seems an odd choice (which I don't see as practical) when you can just spent less than half the amount for the same product if one uses the hot water option as one would do for tea.

Review from keurig.com
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Jan 14, 2018
Reviewer name: PatrickM
1 out of 5 stars
1 out of 5 stars review

Worst hot cocoa I've ever tasted.

I would give this negative 5 stars if the website allowed. This is terrible hot cocoa. It tastes like saccharine, but there's no actual saccharine in it. It tastes like what American chocolate must taste like to Europeans. If you ever wondered that, try this. Wait, don't, this is an awful beverage. It certainly tastes nothing like the Swiss Miss we used to make as kids, with hot milk. I'm not kidding when I say it has a saccharine taste, and in not sure how they pulled that off with only corn syrup (which is the first ingredient) and sugar (which is the second). I recommend buying the Cafe Expression hot cocoa...It tastes so much better. I'm just going to throw away the rest of this nastiness.

Review from keurig.com
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Nov 22, 2013
Reviewer name: New Keurig User
1 out of 5 stars
1 out of 5 stars review

Contains Artificial Sweeteners

This product contains artificial sweeteners (sucralos/Splenda, and acesulfame potassium) in addition to sugar and corn syrup. Since the product contains sugars it cannot be labeled sugar-free. However, for those with allergies to artificial sweeteners the only labeling which indicates there are artificial sweeteners is the small-print ingredients list on the side of the box. User beware.

Review from keurig.com
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Dec 18, 2023
Reviewer name: Karen Lee
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a Fan

I purchased the Swiss Miss Hot Choc on our first order. It was not what I expected, very weak in taste with a washed out flavor. The swiss miss hot chocolate that you purchased in stores is delicious compared to the Keurig product. Would never recommend the product.

Review from keurig.com
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Jan 16, 2016
Reviewer name: Skiwi
2 out of 5 stars
2 out of 5 stars review

Kids might like the sweetness

As a non American, living in the states my tooth might not be as sweet as the locals but even if you light your hot chocolate sweet it still lacked body and richness of higher quality hot chocolates I've tried. I think kids with a sweet tooth might like it and adults that don't want anything too rich. Not for me though, tastes like it's cheap, mass produced and bland.

Review from keurig.com
Helpful?1PR0IY3GNQL015315170507