the pods were great but the packaging was terrible - a few broke open and spilled powder all over inside. The box was twice as big as the product so it shook all over causing it to break open.

Product contains stevia and has an unpleasant after taste which ruins the enjoyment of a hot cup of cocoa / hot chocolate. Strongly recommend a new recipe be created and customers to stick with hot water and the regular mix.

Pod collapses and it won't brew. Won't buy them again. This has happened the last time I bought them. I just thought it was a bad batch. But it has happened again.

I love the Swiss Miss Hot Cocoa! I add several marshmallows just like when I was a kid and sip it in the warmth of my office. It takes me back to my childhood!.

This is very good but don't brew with too much water and sometimes the pods "stick". Meaning the water won't go through and we have to open and close or wiggle. Try shaking these before use.

I buy this for our grandsons who are fascinated with the Keurig coffee machine. They feel that they are having morning "coffee" with grandpa as they sip their Swiss Miss.

this is a great tasting hot chocolate and the fact that can easily be made on the Keurig is a blessing now I can have a cup of coffee real fast without having to boil water ....great

Swiss Miss is an oldie, well established product. It is very rich & creamy & always satisfying. It's perfect for those cold days & cold nights. The quality & value speak for themself with the product being around for a very long time.

This hot chocolate is delicious. It says it makes an 8 oz cup and I have to agree. I did a 12 oz out of habit and it was watered down too much. My son did a 10 oz and said it was also too watered down. So it's 8 oz and it's great adding the milk froth to it too. Loving it.

I wasn't expecting perfect but was expecting good. I was so disappointed! I got brown water. I set at 6 oz on the hot cocoa setting on my 2.0 brewer. The brew went fine but it tastes like muddy water at best. Don't waste $$ if you like a rich chocolate taste. If I have to add something to improve the taste then I consider this a waste of money.