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Customer reviews for VIZIO M-Series™ Quantum 65” Class 4K HDR Smart TV - M658-G1 for
VIZIO M-Series™ Quantum 65” Class 4K HDR Smart TV - M658-G1
4.4 out of 5 stars
stars
1,550 ratings1,520 reviews
  1. 5 stars68% (1,059)
  2. 4 stars19% (295)
  3. 3 stars5% (73)
  4. 2 stars3% (45)
  5. 1 star5% (78)
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Showing 391-400 of 1,520 reviews
Feb 7, 2020
Reviewer name: Papatomtom
2 out of 5 stars
2 out of 5 stars review

Great Picture, issue with HDMI, tv would go black

I loved this model I had an older M series 50 and a older 42" vizio before that and this upgrade was amazing blacks are perfect screen isn't to bright just perfect. Problem is I had an issue with it locking up between HDR & SDR then when watching SDR TV it would randomly cut to black screen on HDMI this was happening randomly so I replaced it and swapped for a P series Quantum X and it is not as good as the M series its overly bright has terrible excessive lighting around white colors so it bleeds through almost makes every bright objects in grey or dark scenes seem smeared or cloudy. I got the PSQX tuned in some what but still having terrible blooming and excessive back lighting, and will be returning this once the 2020 models drop.

Review from vizio.com
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reply from Customer Service

Hello Papatomtom, At VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.

Apr 12, 2020
Reviewer name: Alexv23
5 out of 5 stars
5 out of 5 stars review

The color is just as advertised!

We bought this tv about a month ago and love it! The only issue we've had with it is that when watching something, the fast motion of objects was a bit pixelated at first. But after adjusting some settings it was mostly resolved! Overall I would highly recommend this tv to anyone looking for high quality for a reasonable price!!

Review from vizio.com
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Nov 2, 2020
Reviewer name: DL Samples
4 out of 5 stars
4 out of 5 stars review

Some Fine Features And Some Less Appealing Failing

Our TV has some fine features. The picture is excellent, the sound is clear, and the design is attractive. The connection of peripheral equipment, such as sound systems and Amazon Firesticks is easy. On the downside: the TV frequently shuts itself off and the remote (even with frequent battery changes) often requires multiple button pushes to change channels, choose Smartcast channels, or turn the TV on or off. It's difficult to feel more positive about our TV with small quality failings that occur multiple times each day.

Review from vizio.com
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Apr 21, 2020
Reviewer name: Terrance
1 out of 5 stars
1 out of 5 stars review

Vizio's WERE great, once upon a time.

I bought this for my husband a little under a year ago. It started getting dark patches across the picture which make in impossible to see the tv with any lights on at all and if you are watching a movie which has dark scenes, forget it! When we enquired about having it repaired, we learned Vizio uses LED lighting in these that is so hard to replace it's not worth the trouble. There were quite a few people who had also run into this problem and like them, despite the 4 other Vizio currently in use in our home, this will be our last! Cutting corners is really low, but then forcing your customers to cover the costs that come up as a result of your petty penny pinching, is quite a new level of skanky, in my opinion. They won't ever get another penny out of us! It's been real Vizio. You worked real hard to build your name, too bad you forgot why.

Review from walmart.com
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reply from VIZIOEntertainmentExpert

Hi Terrnace. I apologize for this happening. VIZIO takes pride in our award-winning customer service and tech support policies and procedures. Typically, we would handle this by performing a few basic troubleshooting steps and if we are unable to fix it that way we would take care of this through our manufacturers warranty that covers defects in materials and workmanship. Please go to support.vizio.com and choose the 'Contact Us' option. This will get you in contact with a VIZIO agent who would be happy to help you!

Sep 25, 2020
Reviewer name: Juju1
3 out of 5 stars
3 out of 5 stars review

It's ok - lot of money for what it is

I bought this TV a few months ago. I have had to reset it a couple of times already. I cannot connect my blue tooth to it, which it my fault for not noticing that before I purchased it but I assumed for the money that would be an option. I just don't think it is as easy to use as the Sony I have in my bedroom. If I had to do it again, I would buy another one like that. Which is a surprise as I usually am happy with all of my VIzio purchases.

Review from vizio.com
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Apr 7, 2020
Reviewer name: CFWT
5 out of 5 stars
5 out of 5 stars review

Incredible Color and Contrast

Bought this Vizio Quantum series tv on recommendation of independent reviews and they were spot on. The specific model M558-G1 specs are very important here. I was never expecting to be blown away by the huge improvements in color, picture clarity and the intensity of the blacks. You find yourself watching older movies just to appreciate how this tv drastically improves the picture quality of movies you have already seen. Be prepared to be impressed!

Review from vizio.com
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Jul 14, 2020
Reviewer name: mitch
5 out of 5 stars
5 out of 5 stars review

The biggest Bang for the Buck

I have purchased several Vizio TV's over the past 10- 15 years. My first one was a 32". I still use this one in my bedroom EVERYNIGHT. I have not had one problem with any Vixio I have purchased. If you take the time to compare Vizio to their competitors, you will learn the Vizio is more advanced (upgraded) than their competitors offering, and Vizio will beat them on price too. I almost pulled the trigger on a 56" Samsung and then my wife asked me why I wasn't looking at Vizio (smart wife). I looked a little longer and am now gettin ready to purchase a 65" Vixio for less money than the Samsung. The Vizio is 2 or 3 times more upgraded than the Samsung and the price difference is less that $20 more for the Vizio. What would you do Buy an outdated Samsung or add $20 and get the equivilant of a tv that has features at least twice that of the Samsung (example Samsung 60 mzh. Vizio 120 mzh. That is Vizio TV refreshing the picture 120 times per second vs 60 times for Samsung). That's important to me! YOU? No I not affiliated with Vizio in any manner. I am loyal to them because they have earned my loyalty.

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Jan 4, 2020
Reviewer name: SWFL
5 out of 5 stars
5 out of 5 stars review

Superb bang-for-the-buck

I've had my Vizio series M G1 for about a month. It is beyond my expectations. It took some time to fiddle with the settings that control the picture, but after sometime, I found the right settings for my preference and it's fine for movies, live TV. The color rendition is phenomenal, especially for live TV such as football games. The blacks are phenomenal. I did a lot of research before I purchased this particular model. This model is not to be confused with the M series G0 version which is a different animal entirely. It's a much lesser quality TV for about the same price as the G1. My only very minor complaint is that the initial display of applications on the Vizio series of TVs is rather clunky and needs some redesign and improvements. The easiest way to solve the problem is to use a Amazon 4K fire stick. If you use any HDMI input, including DirecTV or the Amazon 4K fire stick, make sure you go to that HDMI input and and and enable the HD input for that HDMI.

Review from vizio.com
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Nov 28, 2020
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

lacking in gaming performance

not pro rated for gaming only 60hz i gave it to my daughter it has brilliant color yes and great stream quality. I would purchase this for cinematic occasions but for gaming it is lacking in performance I would recommend the Sony x900h if you intend to game....

Review from walmart.com
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May 15, 2020
Reviewer name: Nilla
4 out of 5 stars
4 out of 5 stars review

Great picture.

We bought this TV because ours was putting out so much heat, changed the temperature in our bedroom by 5°. In Central Florida you definitely do not need more heat. Bought this Vizio online, thank you Corona Virus, and we're so happy with it. The reviews were a great help but the proof was in the pudding, so to speak.

Review from vizio.com
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