Customer reviews for Samsung 7.2 cu. ft. Gas Dryer forMember photos
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Wonderful dryer,heavenly to be honest !!!
[This review was collected as part of a promotion.] So this dryer is super quiet ,easy to use ,senses and dries loads with no problems,45 minutes ,boom,done !!!
Old School
[This review was collected as part of a promotion.] Many aren't happy with the higher tech units citing balance issues. This one just runs!!!! Basic time dry cycles with the digital controls. Perfect.
Clothes dryer heating issue
Do not buy Samsung vented gas dryer DVG45T3200W. I bought this dryer just over a month ago and have had drying issues since the first time I used it. My clothes, bed sheets, and towels are damp after using the dryer. Had two visits from Samsung Service Technicians informing to use Time Dry Function only and half a load. Clothes are still not dry enough at 60 or 120 minutes. Within minutes of drying contents are damp. I am wearing damp clothes, sleeping on damp bed sheets which has caused a fungal skin infection. Samsung has not made any changes to the dryer.
Hello, We understand the inconvenience of dealing with a dryer not drying the clothes correctly. Let us help. The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough You may also check page 45 of the user manual for other recommended actions if the dryer dries unevenly. https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features. The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147223123) to help our team pull up your information when you message us. Thank you. -Angelica
Broken from day one
the drier has not worked from day one. waiting on the 2nd repair visit. seems like repair people have little regard for samsung appliances. they are a joke in the industry and i'm sorry i did not research this better. go with whirlpool or maytag. i had both and they lasted for 30+ years without issue.
Hello Pocono, Thank you for reaching out. We appreciate you letting us know that your Samsung dryer is broken since day one. We apologize for the inconvenience the issue has caused you, especially with the repair people. It's not the experience we want you to have with one of our products, and we'll be glad to look into this. Attached is a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/DVG45T3200W/A3 You may also reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144540266 -Angelica
Second Samsung dryer, ruined all my clothes
it worked great for about a year and started making a loud grinding noise. purchased another one and the same thing after a year of use. it also leaves dark marks and burnt marks on my clothes. clothes get caught within the tumbler/drum inside. two dryers in two years. never doing samsung again.
We came across your other review and we would like to do everything we can to help resolve this concern. Please contact us by using the link below. Thank you! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142782870
7.2 gas dryer
[This review was collected as part of a promotion.] This is the 2nd gas dryer we have purchased. We left 1st one when we sold home. Bought this one in our new home. Features are good but doesn't dry as well as our other one. Tried to get service to check it out but could not figure out how to do it online. Keeps taking me to option warranty site. Takes longer time to get big load completely dry
Nothing worthwhile
this dryer is terrible and does not dry my clothes. the technician stated i can't put too much or too little or the clothes won't dry. do i need to be a math mathematician to figure how much is too much or too little? also, it states i can connect to my phone for more options. it won't connect. although, the manual states to press the smart connect button, i don't see it on my model. the technician couldn't tell me how to use the manual settings. i'm ready to just donate the dry which is less than 90 days old because it's useless to me. i'm very disappointed. i was very loyal to samsung, including purchasing cell phones. i'm done with samsung.
I see where you are coming from. These are problems that would annoy anyone. Thank you for bringing this to our attention. To use the manual settings of the dryer. You just have to use the cyles like Time dry, Quick dry, and Wrinkle release. These cycles do not function off the dryer's sensor. On directions on how to use the Smart Care app, I'll provide the full directions here. If you want to read this yourself. You can find it in the manual on page 40. ^Pat Smart Care To enable this function, you must first download the SmartThings app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Care function has been optimized for Galaxy & iPhone series (applicable models only). 1. When the dryer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Temp. + Time for 3 seconds. 2. The dryer starts the self-diagnosis procedure and displays an information code if a problem is detected. 3. Run the SmartThings app on your mobile device, and then tap Smart Care. 4. Put the mobile device close to the dryer’s display so that the smartphone camera and the dryer face each other. The app automatically recognizes the information code. 5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.
It's okay
The dryer sensor can be better. Sometimes clothes require a second cycle to completely dry. I could not remove the dryer door to preferred side due to one of the screws being in crooked. Had to submit a service ticket to Samsung to fix the issue. The dryer quality and materials are mediocre.
Hi there, We know how crucial it is to have a perfectly working dryer for daily needs. We're here to help. If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. You may refer to these links and videos: Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long What to do if your Samsung dryer isn't heating or drying: https://www.youtube.com/watch?v=LibK_OLFH4Q Clean your Samsung dryer - Clean the sensor bars when Sensor Dry cycles are too short and Clean the lint filter before or after every load (with videos): https://www.samsung.com/us/support/answer/ANS00050526/ The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ Run a Vent Blockage test on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00062855/ Clean the Vent on your Samsung Dryer: https://www.youtube.com/watch?v=3bKW3G4vRGw Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145702945, to help our team pull up your information. Have a great day. Melardo
Doesn't dry well
[This review was collected as part of a promotion.] I bought this dryer 2 months ago to replace my dryer of 20 years. I was thinking it would have been a good dryer because of the brand. Unfortunately that was not the case I have to constantly put my close through multiple cycles before my close is fully dry. Sometimes I put a 1 hour cycle and it stops after 5 minutes. I wish I could have bought my dryer I had for 20 years all over again. I do not recommend this dryer.
We are glad to receive a review from a client like you, Oscar. If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps. Clothes are not dry after using the Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999 Cycles, settings, and features on your Samsung dryer. https://www.samsung.com/us/support/answer/ANS00051022/ Best laundry load size for your Samsung washing machine and dryer. https://www.samsung.com/us/support/answer/ANS00080262/ Also, you can check the model's user manual link below on pages 44-45. https://downloadcenter.samsung.com/content/UM/202210/20221029012020047/DV3200T_DC68-03784N-05_EN_CFR_MES_R.pdf You can also watch the video links below. Clean the moisture sensor on your Samsung dryer so it doesn't shut off early. https://www.youtube.com/watch?v=lwWeL5JYNNo What to do if your Samsung dryer isn't heating or drying? https://www.youtube.com/watch?v=LibK_OLFH4Q If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly
Awesome dryer!!
[This review was collected as part of a promotion.] I purchased this dryer a few months ago and have not been disappointed. It's large enough for my blankets, it has a sensor so I haven't had any problems with shrinkage. It's just a wonderful dryer.