Hi JuanSchweinsteiger, Thank you for sharing your feedback. We truly appreciate you being our loyal customer and we're sorry to hear the picture-related issues that you are experiencing with your TV. Let us help by troubleshooting and isolating your TV connection. Please follow the instructions provided below to troubleshoot and resolve the issue. On the supplied remote control, press the HOME button. Check if the lines appear on the menu screen, proceed to the next step. Perform a power reset. Turn off your TV. Unplug the AC power cord. Leave your TV unplugged for two minutes, then plug it back in. Turn on your TV. Press the HOME button again to display the menu screen. If no lines are visible on the menu screen after power reset, other external sources connections could be the cause of the issue. Check if the cable is firmly connected to the TV and the connected device and make sure it is not loose. Use a spare cable to replace the currently used one and see if the situation will improve. Use another input terminal of the TV. Connect your device to other input terminals of your TV. On the TV's supplied remote control, press the input button to switch to the input method that corresponds to the connected device and check if the situation improves. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Kris

Hi, RF, We are thrilled to hear that you love the picture quality of your new Bravia TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. The motion you are experiencing is from our Motionflow XR refresh rate technology, used to keep the motion smooth and clear, providing fast-moving action sequences in sports and movies with lifelike clarity. Thank you for the feedback and for choosing Sony! -Vincent

Hi CA woman,   Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.   We are sorry to hear about your experience. The stand of your Bravia TV is tested to support the weight of the TV. It is design specifically for your TV. We highly recommend using the supplied legs for the TV. You can follow the recommendations to prevent the TV from toppling over: https://www.sony.com/electronics/support/res/manuals/5013/93efdc827f873dd9e2a31c9d993146a5/50135001M.pdf (3). Should you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.   Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X750H :    We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.   Thank you for letting us help assist you.   Sincerely, Vincent 

Hi ejxcl, we're glad that you're satisfied with your first big screen TV. Experience thrilling movies and games in incredible 4K HDR and clear sound. Everything you watch looks remarkably rich and natural, enhanced by the 4K Processor X1. With Sony’s Android TV and the Google Assistant, quickly access entertainment, control smart devices, get answers on the screen, and more using your voice. Thanks for choosing Sony. ~Ralph

Hi PaaE, We're glad to hear that the X750H 4K Ultra HD TV meets your expectations. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay

Hi, gbmktg, We are glad that you are very happy with your new Sony Bravia TV! Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent

Hello there, We are glad to hear that you are happy with KD55X750H TV! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever more! Thank you for choosing Sony! -Carl