SONY 65" Class 4K HDR LED TV - KD65X75CH - Member ratings & reviews

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SONY 65" Class 4K HDR LED TV - KD65X75CH

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4.2 out of 5 stars

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Nov 28, 2020

VETX59

1 out of 5 stars review

Verified Purchase

TV Tuner keeps resetting Channel 13.1 to 13.3

I bought this TV three months ago. It keeps switching out channel 13.1 and replacing it with channel 13.3. The tuner is defective. To get channel 13.1 back, I have to rescan all channels from scratch. This happens every 2 weeks. The TV also needs better sound.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi VETX59, Thank you for purchasing X750H LED 4K Ultra HD TV. We're sorry to hear about the issue with this TV. To improve the performance of this TV, please update the software version of the TV. You can check the link below for more details. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017012 In any case that you need our assistance, please follow the instructions below on how to contact us. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Sony Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay

Jan 25, 2021

MedEngineer

3 out of 5 stars review

Verified Purchase

Picture quality issues

I purchased the Television 1 month ago. The first tv that was received had multiple issues and had to be replaced. The second tv picture quality degrades occasionally for 1 to 2 minutes. Picture quality becomes blurry and grainy. Worked with support, issue still occurring. Will need to attempt a factory reset, again. External speakers are required.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi MedEngineer, We regret to hear what happened. This is definitely not the experience that we want you to have. We'd like the opportunity to investigate this issues. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X750H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely,

Oct 24, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Great features!

I am really excited about all the extra features. This is the first smart tv that we have owned. Did a lot of research and the Sony won!

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi Steve, we are thrilled to hear that you are enjoying your new TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like evermore! Thank you for choosing Sony! Erin

Dec 10, 2020

johnnyqnyc

4 out of 5 stars review

Verified Purchase

Extensive features

I bought my Sony Bravia after a month into the first lock down by COVID-19. You cannot go wrong with the 65 inch smart TV.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi johnnyqnyc, Great! We're glad that you are satisfied with your purchase. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin

Apr 20, 2021

waynebobb

4 out of 5 stars review

Verified Purchase

Easy to operate

The TV I replaced with this Sony required a user's manual and considerable computer skill just to operate. This Sony is relatively straight forward and can be mastered in a short time.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi Waynebobb, Great! Thank you so much for choosing our X70H LED 4K Ultra HD Smart Android TV. We're glad to hear it works great and you find it very easy to operate. At Sony we strive to put forward the best possible products for our customers. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for your purchase! -Jess

Dec 20, 2020

Judy Pfeil

2 out of 5 stars review

Verified Purchase

TV

Purchased Sony 65" TV. Purchased 11/25. The sound now skips out for about 5 seconds. Not much of a pleasure to watch TV and miss some of the dialogue.

Helpful?

Dec 21, 2020

Gus O

4 out of 5 stars review

Verified Purchase

Great Design

Sony delivers on this on budget TV KD75X750H. The picture is good and has quality sound with a good sound bar. I have an 85 inch for the Living Room, and this one is for the bedroom.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi Gus O, Awesome! We are glad that you like the picture and sound quality of your new TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin

May 14, 2020

Anonymous

5 out of 5 stars review

Got it right the first time!

Needed a replacement tv. Started researching on this year's tvs from different manufactures. Didn't want to spend too much money out of pocket but still want good picture quality. Came across the X750H model from Sony. Great picture, bright, beautiful color, clear, and no ghosting when watching re-run sports on sports channel. Glad I made the right decision the first time.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi, RF, We are thrilled to hear that you love the picture quality of your new Bravia TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. The motion you are experiencing is from our Motionflow XR refresh rate technology, used to keep the motion smooth and clear, providing fast-moving action sequences in sports and movies with lifelike clarity. Thank you for the feedback and for choosing Sony! -Vincent

Feb 13, 2021

Eddie Wize

5 out of 5 stars review

Verified Purchase

Superb, but watch out for backlights.

Great value @ $600. Superb picture. The Android TV operating system can sideload almost anything you want. (Roku, Vizio, etc. tend to lock you in to their library of apps only.) Only one issue: Back lights tend to smear a sharp line across the screen instead of diffusing gently as in most other anti-glare screens. You have to turn off almost all background lights as this "line effect" can get annoying. Other than that this TV is excellent.

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Jan 25, 2021

JV54strat

4 out of 5 stars review

Verified Purchase

Great HDTV for the money!

I have owned this TV for 3 1/2 weeks. I bought it because the price was competitive with LG and Samsung. I have a long history with Sony products going back to the Trinitron days, Walkman, Awia, video camera's, various stereo equipment, etc. I have always found Sony products to be a step above its major competitors.

Review from sony.com

Helpful?

reply from Sony North America Customer Support

Hi JV54strat, We're very grateful for this positive feedback! Good to know that you are satisfied with your purchase and you like the reasonable price and overall features of your new Bravia TV. At Sony we strive to put forward the best possible products for our customers. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess