Member ratings & reviews forMember photos
Great features
[This review was collected as part of a promotion.] I bought this a month ago and so far very good no problem with it and for a good price
First time buying Dryer
[This review was collected as part of a promotion.] I used this dryer from last August for 8 months now. Absolutely no problem so far. Good dryer for the price :D
Great features
[This review was collected as part of a promotion.] We bought this for the size. We have a large family. It has not let u down. It dries large and small loads efficiently and quickly!
do not buy
Bought new samsung washer and dryer, the dryer drum split and boke within 2 years! Replacement drum costs half the price of a new dryer, not including any installation labor. Friends have had similar experience with expensive Samsung products breaking within a couple years.
Hi Angieg, We can imagine how it feels to have the dryer's drum broken. We are here to help you. We want to speak to you directly to provide support and see how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146878907) to help our team pull up your information when you message us. Thank you. -Kimberly
Samsung 7.4 cu ft Electric Dryer
[This review was collected as part of a promotion.] I have been so pleased with this dryer. It's very simple to operate and is able to hold a large load of items to dry. It was worked seamlessly so far and we are truly enjoying the new appliance. Highly Recommended.
Amazing dryer
[This review was collected as part of a promotion.] I bought this in June and have been using it since then. I was apprehensive when I first bought it because I was not sure about the quality that I would get with this particular model. However, they disappeared fast. I love this dryer. It is super-efficient and quiet. The construction is nice, the layout of the knobs and control is perfect. The controls respond to the slightest touch. I used to press them a little harder but once I realized how super sensitive they were, I actually fell in love with them. The machine in real life actually looks better than the photos! I bought the washer and dryer combo and can truly say that I liked the specs and price but was not happy with the looks from the photos. Once they arrived and I have them installed, they look quite good. The only thing I would improve is that the lint remover needs thinner fingers or you need to have a soft brush that can be used to scoop the lint.
Sensor dry is awesome
This is an excellent dryer that rises above anything I could have asked for. The winning feature being the sensor dry. No more burnt smelling clothes when you open the door (this was a common occurrence with our previous dryer). It's really quite impressive with how “just right” the clothes are when they come out. There's also a ton of settings on this dryer to customize each load to exactly what you need. We are going through loads of laundry so much faster than we used to and it's quite refreshing. I have zero complaints and appreciate how much easier laundry has become in our house since owning this washer and dryer set.
Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat
Great Replacement Dryer
[This review was collected as part of a promotion.] I bought this dryer on March 1, 2022 along with a Samsung washer replacing a washer and dryer which needed to be replaced. It has been great in its performance and ease of use. The only drawback has been with drying thick towels, I need to split up all 8 towels (brand new) into two loads in order to assure they dry in one pass.
Product failed after 19 mos.
[This review was collected as part of a promotion.] dryer quit heating after 19 mos (19 mos!), we are very disappointed. service personnel told us to turn off circuit breaker for 5 mins then turn back on then the computer should reset. did not work. then told to contact service department which will not cover parts or service for repair. so now we have a 700 dollar tumbler after 19 mos. never have i been more disappointed with samsung. you lost a customer today.
We certainly understand your concern and realize how difficult this situation is for you. I would like to apologize for the inconvenience this has caused you. If you change your mind about service, you can use the link below. We appreciate your review and for being a Samsung customer. ^Pat https://www.samsung.com/us/support/service/locations/
Never buying Samsung again
This machine is an absolute piece of garbage! Every time I do a load of laundry, regardless of size, I end up with a huge knotted tangled mess of laundry that I have to peel apart and one by one put back in the dryer to finish drying, at least once. I have to try and maneuver myself to be able to pull out an entire load of laundry all at once, often times injuring myself one way or another. Sheets? Forget about it! I have to separate and redry those and if I don't check it after the second round of one hour and 30 minutes, I will usually end up having to rewash it because it didn't fully dry and ends up smelling like mildew. So if you want a dryer that will cost you more than it's worth, provide you hours of wasted time and money, then this is your buy. I would scrap this piece of garbage if I could afford to buy another one but for now I'm stuck with this crappy washer and dryer set that I bought brand new for way more than I should have!
Good day. We want you to be able to maximize your dryer to its fullest. Dryer odors can come from a few places, such as the lint trap, the exhaust vent, or not even from the dryer at all, like the washing machine or the water. The link below will help you identify and fix them. Samsung dryer smokes or smells: https://www.samsung.com/us/support/troubleshooting/TSG01000971/ Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check things like how you're loading the dryer, what settings you're using, and whether you're keeping it clean and free of lint. Dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough What to do if your Samsung dryer isn't heating or drying: https://www.youtube.com/watch?v=LibK_OLFH4Q To get the best results when you’re doing laundry, it’s important to consider the weight of each load that you’re washing. Overloading your dryer can reduce its cleaning performance and potentially cause other issues with your appliances as well. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo Cycles, settings, and features on your Samsung dryer https://www.samsung.com/us/support/answer/ANS00051022/ The best way to dry items is to follow the instructions on the care label. Please refer to page 42 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145546706) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa







