That's not what we expect to hear after purchasing this television. I too would be frustrated with the picture not being as bright as I would like. Thank you for your feedback to alert us on this issue. If you should need any additional support reach to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS

Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings We hate to see that you've run into this issue with your WiFi connectivity! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP

I hate to know that you've experienced issues regarding your LG television. I can understand the frustration after only having the unit a little over a month and the screen goes out. I appreciate the feedback needed to gain insight about this dilemma. If you’re in need of support or assistance, please reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Hey there! Making sure you have a great home theater experience with your LG TV and staying connected to the internet is always a top priority for us. We'd be happy to provide you with this link (https://tinyurl.com/28ot4eoy), which offers tips on how to keep your TV connected to the internet. So we can look into what's happening with your remote and TV, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your TV and remote, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with finding a new TV, please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki