Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA for
LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA
4.5 out of 5 stars
stars
2,422 ratings2,399 reviews
  1. 5 stars70% (1,695)
  2. 4 stars20% (485)
  3. 3 stars4% (97)
  4. 2 stars2% (55)
  5. 1 star4% (90)

Member photos

  • +103 images
Sort by |
Showing 1,311-1,320 of 2,399 reviews
Feb 25, 2019
Reviewer name: Tpgsr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great picture

[This review was collected as part of a promotion.] Easy set up, took only minutes. Great picture. Best Buy offered good insight, and advise, with free delivery. We have had a few of LG tvs before and had good luck with them.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
Dec 23, 2024
Reviewer name: ANC88
2 out of 5 stars
2 out of 5 stars review

Remote won't work and ongoing connectivity issues

This TV has been just ok 5 years. It has always dropped wifi or even disconnected when hard wired. Recently, our remote stopped working, bought a replacement remote that was supposed to be ocmaptible and it won't work either. So we essentially can't use our TV. So frustrating.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LG Digital Care Team

Hey there! Making sure you have a great home theater experience with your LG TV and staying connected to the internet is always a top priority for us. We'd be happy to provide you with this link (https://tinyurl.com/28ot4eoy), which offers tips on how to keep your TV connected to the internet. So we can look into what's happening with your remote and TV, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your TV and remote, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Jun 16, 2020
Reviewer name: Marc37
1 out of 5 stars
1 out of 5 stars review

Was great...until today

[This review was collected as part of a promotion.] We bought this TV exactly 18 months ago, and we have had no real complaints until today when it started flashing on and off. I removed the HDMI cables, unplugged the TV, gave it a few hours and it still flashes on for a fraction of a s second and off for a few seconds. We are really disappointed, always had good luck with LG, but I have read online that this is a common problem with the brand. Of course I did not purchase the extended warranty. This is the quickest I've ever had a TV fail on me.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LGE Social Media

I am sorry that you experienced a problem with your unit. I certainly hope that the issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Jan 10, 2019
Reviewer name: SandyPond
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features but not everything works

[This review was collected as part of a promotion.] I got the TV for Christmas. Great TV but because I have to connect to the TV with a cable box (HDMI connection) instead of a direct connection to the coaxial cable, we end up losing allot of the great features (the features that are tied to "Live TV") of the TV.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
Jul 2, 2019
Reviewer name: Vinny from Jersey
1 out of 5 stars
1 out of 5 stars review

Full Web Browser: NO!!!!

I bought this Smart TV to use for my treadmill, specifically to watch instructional videos via the web browser. First 2 months were great, then an update loaded and it no longer plays the videos. Customer service said "we know, the patch prevents flash video from playing" and basically told me tough. No other browser apps available. Netflix looks great, too bad the main function was disabled and made the TV useless for me. Will not buy LG again after this

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from Customer Service

We appreciate your feedback regarding the update no longer allowing flash videos and are sorry to see you are unhappy about this change. Your feedback is very important to us and the flash concerns will be shared with our product team. If you have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat or Email: www.lg.com/us/support/chat-and-email-information Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Aug 12, 2022
Reviewer name: Dennis41
3 out of 5 stars
3 out of 5 stars review

Was the best tv until......

I bought this tv around 5 years ago for the reason it was a smart tv. I wouldn't need to use a Roku or other streaming device because I was able to download apps from this tv. Since the 5 years is up this tv won't stay connected to the ethernet. It keeps coming up on screen wired LAN disconnected/connected multiple times a day. Even won't stay connected to WIFI. It's like LG quit caring for what the customers want in their tv's. Who knows how long this bug would be fixed, if it's even a bug. Good luck trying to turn this tv on using a smartphone using the LG ThinQ app because that doesn't work either even if it's connected to the same network.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy

Jul 26, 2021
Reviewer name: samZ99
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

My LG has decided to not connect to my wireless router. Do a google search for this and you will see this is a very common problem. I've tried so many things. It did finally locate my wi-fi and then it refused to accept my password. I tried entering it several times. And, yes, it is the correct password. The TV is extremely close to the router. Everything else connected to my wi-fi is much further away than this TV is and everything else works great. I will never buy another LG TV. Even when it was connected it's not nearly as easy to use as other TV's.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 2, 2020
Reviewer name: Kebo 1224
4 out of 5 stars
4 out of 5 stars review

Was great until wifi issues

[This review was collected as part of a promotion.] This tv was really great for months until the wifi started to fail, now I can't connect, and I found out this is happening a lot with this model, if this continues their probably going to get a class action lawsuit filed

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
Jul 30, 2023
Reviewer name: Dan Grat
1 out of 5 stars
1 out of 5 stars review

WiFi Dies

Not long after purchasing this model the WiFi ceased functioning. After researching this issue it turns out that numerous owners of this model have reported the same problem. Evidently there is a ribbon cable inside that was folded too sharply at the factory which eventually causes the WiFi connection internally to fail. LG has failed to admit this defect exists. They try to gaslight users into thinking it's a misconfiguration issue. It is not.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jun 30, 2019
Reviewer name: Tigerlaw11
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV, excellent features

I caught this on sale Father's Day weekend and decided to upgrade our 55” Samsung in our living room. It was very easy to setup & hookup. The picture is great, and navigating the user interface is a snap. The sound is very nice too. The apps are easy to maneuver and the sling tv trial is really nice. Overall, there isn't anything we don't like about this tv. Very happy with our purchase.

Review from lg.com
Helpful?19FU7HFU61ZV15282765468