[This review was collected as part of a promotion.] We bought this Pergola less than a year ago we were able to put it together me being in mid sixties and Michael early seventies took a few days but had no problem... So enjoying the outside without the sun beating on us all day ...have to say honestly it was a bread investment for our home

We purchased the pergola for our backyard. I love it. It is exactly what I was looking for. When one of the serving counters came out with some not so pretty finishing touches, backyard replaced the piece at no cost and no questions. Again, when the electrical outlet went out, they sent a replacement part at no cost and no questions.

[This review was collected as part of a promotion.] I bought this last year and we have been enjoying it so much. This option is so far cheaper than paying thousands for one to be built from scratch. Our friends think that it was hand built and when i tell them not so they are shocked!

We have truly enjoyed the pergola so far. it was fairly easy to install, it took us about 8 hours to install. the only issue we had was installing the side table. there were no predrilled holes on the post so I made a guess on where it would go. once that was attached I added the middle braces first then laid the table on those braces (they had predrilled holes) then I was able to attach the side braces. its just what we hoped for.

I put this together in different phases just because of my schedule, but it honestly is quite easy to put together. Take your time and use both the written instructions and the app you can download on your phone. I will add photos when everything is finished.

This was a great pergola and everything was as described. I had issues with some of the threads on the hardware, but there were enough extras included to cover it. It took me a little longer to assemble than recommended and it is definitely a 2 person job. Be sure to buy your helper a pizza.

The Electrical Outlets stopped working after one season!!! I purchased an Oasis 14'x10' Pergula about a year ago. But this season the electric outlets wont work now. The GFI will not reset, thus not allowing electricity to the outlets. I'm an Electrician by trade and I know I haven't missed a step in trying to diagnose the problem..

[This review was collected as part of a promotion.] Redid our backyard and added huge deck. To compliment the deck we needed a big pergola that could standout and this one fit the bill! I was really surprised that given it's size, my wife and I were able to assemble it by ourselves. Not only do we love, everyone that comes over loves it!

My wife and I installed this throughout a very long day, but that included determining how to place it on a sloped section of yard. The instructions stay away from that completely. We chose to put the end (2 posts connected to the bar) on the high side, so we dug holes 12 inches deep, leveled with pea gravel, and packed the hole slowly with dirt and pea gravel making sure that it was plumb as we progressed. The instructions are good relative to the hardware to be used and all bags are clearly labelled. The pieces of wood were stamped with ink IDs that were not easy to find at all so that caused some wasted time. BE CAREFUL to ensure that you have pieces oriented correctly before you proceed. Orientation is often excluded from the instructions and you have to guess. The biggest example was Step 11. It does not show you the orientation of the bar panel, and we installed it upside down. An hour later after fighting with Steps 12 and 13 I realized in Step 14 that I had it upside down. Undid those steps and it went together nicely once that panel was oriented properly. Lastly, Step 10 was difficult because the Center Arch Joist Assembly boards were not straight. We did a lot of pushing while up on a ladder and finally decided to jam a 2x4 in between those boards to make them parallel so the D1 boards could be screwed in. We were exhausted when done mostly because of Steps 10 and 11 but overall it was fun and we love the look. We also think it is very sturdy. One other minor thing - the cutout for the electrical sockets assumes that you are going to put that assembly in a specific place. It should be symmetrical so you can put it wherever you want. I am going to trim off part of that piece to put it on the post we have chosen.

There were two sets on pallet the guys brought out to load!!! I asked if were marked so the three boxes were a set since they had them mixed up they said didn't matter !!! One box had holes drilled all different, of course now out of stock !!! Offered no help from Sams!!! So beware if set of 3 not bundled together Took three days as we had to redrill holes and fill bad holes Would not buy again