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Sam's Club
Sam's Club
Member ratings & reviews for
14X10 PERGOLA SILVERTON W/ELECTRIC
4.5 out of 5 stars
stars304 ratings242 reviews
  1. 5 stars72% (220)
  2. 4 stars15% (47)
  3. 3 stars6% (18)
  4. 2 stars1% (4)
  5. 1 star5% (15)

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Showing 101-110 of 242 reviews
Apr 11, 2020
cjt1959
3 out of 5 stars review

Love the Look, but power quit within 8-9 months.

We put this up the end of last summer, got some cute lights to string around and used those maybe twice. Now, getting ready for spring, we try the power and NOTHING. So disappointed. Looks like maybe this is a problem with the system seeing other reviews. Hope to get this resolved because other than that, we have loved our pergola!

Review from backyarddiscovery.com
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Apr 24, 2021
daniandj
5 out of 5 stars review

Perfect. PERFECT.

We built a new construction home which means we have to do the entire backyard ourselves. Ugh! This is a good start! The pictures I posted are pretty terrible and don't do it justice. It is SO beautiful. The outlet is GENIUS - it has the two outlets that land near the bar but also an outlet at the top - perfect for lighting that I'll install this weekend. Everything is super high quality and extremely sturdy. Seriously the perfect piece to get our backyard oasis started.

Review from backyarddiscovery.com
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Jun 18, 2019
BobH
4 out of 5 stars review

Great Product but Instructions Could be more Clear

My wife and I installed this throughout a very long day, but that included determining how to place it on a sloped section of yard. The instructions stay away from that completely. We chose to put the end (2 posts connected to the bar) on the high side, so we dug holes 12 inches deep, leveled with pea gravel, and packed the hole slowly with dirt and pea gravel making sure that it was plumb as we progressed. The instructions are good relative to the hardware to be used and all bags are clearly labelled. The pieces of wood were stamped with ink IDs that were not easy to find at all so that caused some wasted time. BE CAREFUL to ensure that you have pieces oriented correctly before you proceed. Orientation is often excluded from the instructions and you have to guess. The biggest example was Step 11. It does not show you the orientation of the bar panel, and we installed it upside down. An hour later after fighting with Steps 12 and 13 I realized in Step 14 that I had it upside down. Undid those steps and it went together nicely once that panel was oriented properly. Lastly, Step 10 was difficult because the Center Arch Joist Assembly boards were not straight. We did a lot of pushing while up on a ladder and finally decided to jam a 2x4 in between those boards to make them parallel so the D1 boards could be screwed in. We were exhausted when done mostly because of Steps 10 and 11 but overall it was fun and we love the look. We also think it is very sturdy. One other minor thing - the cutout for the electrical sockets assumes that you are going to put that assembly in a specific place. It should be symmetrical so you can put it wherever you want. I am going to trim off part of that piece to put it on the post we have chosen.

Review from backyarddiscovery.com
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Mar 3, 2019
Eliza
5 out of 5 stars review

Awesome

Love this pergola. Quality is wonderful.

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Apr 24, 2020
Noell
1 out of 5 stars review

Very disappointed, had it up for less then a year and pieces are starting to break off.

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reply from BYDSales

Your Silverton comes with a replacement part warranty. To order parts go to the following link: service.backyarddiscovery.com/Customer/Login. You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.

Jan 29, 2019
Ptogrod
5 out of 5 stars review

Awesome Quality

Love our new Pergola. Set up and design is easy & flawless.

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May 5, 2019
Debi
5 out of 5 stars review

Verified Purchase

Sturdy and Beautiful!

We are loving our pergola and it was a great deal !

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Jul 1, 2020
Louie65
5 out of 5 stars review

Love it!

We purchased online and it was easy to put together. It is the perfect addition to our vegetable garden!

Review from backyarddiscovery.com
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Jun 24, 2020
John330
5 out of 5 stars review

Love our pergola

It's such a unique pergola with the bar table setup. We actually eat at the bar more than the traditional table. Our installation was painless with the “Professional Install” option, and well worth it.

Review from backyarddiscovery.com
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Jul 7, 2019
Tom Servo
2 out of 5 stars review

Everything met my expectations, EXCEPT for.....

The Electrical Outlets stopped working after one season!!! I purchased an Oasis 14'x10' Pergula about a year ago. But this season the electric outlets wont work now. The GFI will not reset, thus not allowing electricity to the outlets. I'm an Electrician by trade and I know I haven't missed a step in trying to diagnose the problem..

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