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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 81-90 of 2,589 reviews
May 27, 2020
TKartier
1 out of 5 stars review

Glitching

I literally have only had this TV for a week, placed perfectly on my wall and found that the images or the lighting is flickering. The picture as well have a very distorted look as well. For the amount of this television, I did not expect it to be so grainy and glitchy.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

TKartier, I am sorry to hear that you are experiencing flickering and distorted picture with your TU8000 TV. Please try to disable some of the energy features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. • Settings General Eco Solution Ambient Light Detection • Settings General Eco Solution Power Saving Mode • Settings General Eco Solution Motion Lighting • Settings Picture Expert Settings Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. • Settings Support Device Care Self Diagnosis Picture Test If any of the issues persists, please contact us so that we can provide troubleshooting or warranty service. You can contact us via: 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Thank you for your feedback and for being a Samsung customer -Samsung Ambassador

Mar 15, 2022
Susan
1 out of 5 stars review

TV Sucks

this tv was great until a week after 1 year warranty. it turns on and off by itself with no picture. have left unplugged from everything for two days and it comes back. only lasts a couple of days. even had a cable guy look at it and he said, "you got a bad tv." ugh

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Feb 14, 2022
SUMO806
2 out of 5 stars review

TV screen shows large black spots after a year

wen i bought this tv, i thought the tv was a great buy. picture quality, sound quality and overall ease of use was great. however, problems started showing up after a year. the warranty that comes with this tv is for 6 months. the main problem: black spots all over the screen. since this happened after warranty, repairing will be out of my pocket. this was my third samsung tv and i love samsung products. but, this will be the last.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jul 15, 2021
Matteo
1 out of 5 stars review

Terrible HDR with no option to turn off

the standard dynamic range is far brighter and more vivid than the hdr, i turn hdr off on my external devices (making the hdr feature obsolete). of course samsung makes everything difficult and doesn't allow you to turn the hdr off when using native apps that send the hdr signal, so watching movies on disney+ is ridiculously underwhelming. buyer beware, this isn't really an hdr tv

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Dec 25, 2022
Buzz drum
1 out of 5 stars review

Tv stopped working after 2 years

I purchased this tv in October 2020. After 2 years the screen stopped working and only flashes a light and dark screen.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jul 18, 2020
Hector
5 out of 5 stars review

excellent product....

model:65:tu 8000. great product.picture quality is great and features are excellent.i'm happy with the tv.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
May 24, 2020
Roe N
5 out of 5 stars review

Great TV

This TV has a great picture, great sound and you cannot beat the price. My kids bought it for me for Mother's day and I love it.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Apr 27, 2020
Jabrew
4 out of 5 stars review

Lighting

Great TV! My only concern about the one I got is that when it's on I can see a cloudy light on the corners of the TV. I don't know if this is normal!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Feb 4, 2022
JoeR
1 out of 5 stars review

Terrible all around

picture quality is terrible. looks way over sharpened. and im sitting 10' away. any type or logos on screen are blurry or blown out. refresh rate terrible. many different shades of black on screen. waste of money

Review from Samsung US
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Sep 25, 2021
Wilson
1 out of 5 stars review

Clear Picture

if i would had listened to the type of sound system at the store, i would have never purchased the tv. to listen to the tv in my living room, the volume has to be set at 65 or higher.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566