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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 91-100 of 2,589 reviews
Jun 8, 2020
Andres
1 out of 5 stars review

TV SUCKS!!!!

just bought this tv 4 days ago and the screen turn black. has sound no picture. really disappointed on the quality on this tv. had another samsung tv for 6 years and never had a problem. maybe is time to change brand.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

Andres, I am sorry that your TU8000 TV screen turned black and had no picture. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service. 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport We hope to hear from you soon and assist you with a satisfactory solution. -Samsung Ambassador

Jun 25, 2020
RR
4 out of 5 stars review

Verified Purchase

Loving my New Samsung

Loving my New Samsung

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Feb 23, 2021
Tony
5 out of 5 stars review

Verified Purchase

Excelente

Excelent

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Dec 12, 2020
Jay w
5 out of 5 stars review

Verified Purchase

85 was a very good year

Good purchase

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Nov 5, 2020
Johnny
5 out of 5 stars review

Verified Purchase

WOW

Very nice!

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Oct 24, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great TV for the price

Great TV for the price

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Sep 21, 2020
tvjunkie
1 out of 5 stars review

Very disappointed

[This review was collected as part of a promotion.] Very disappointed with Samsung TV. I have purchased Samsung TVs before and loved the picture quality. Not the case with this one. The picture quality is horrible, too dark and has terrible glare. The settings and user guide is non existent. The settings are confusing and hard to find. No apps. Before this I had a Roku tv and loved how user friendly it was. Not the case here. It's complete mess. Only good thing about the tv is the sound.

Review from Samsung US
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Sep 1, 2021
Cherie
1 out of 5 stars review

All features to work.

the voice assistant feature quit working. bluetooth not picking up wireless devices . never could get our sound bar to work with the remote. a technician came to replace a board so that the voice assistant would work. that did not solve the problem. we are still waiting for repairs.

Review from Samsung US
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Aug 3, 2021
Dani
1 out of 5 stars review

Remote unresponsive

i've had this tv for two months and the remote doesn't respond to when i try to change the settings on the tv. it works for everything else, but for whatever reason it doesn't when i press the settings button from the home screen i get no pop up windows to change the brightness, contrast, color, or the different viewing mode. you spend this much for a tv…you'd expect the remote to keep working. especially, if you've only purchased it two months ago. i've changed the batteries and pulled the plug for 30 seconds and that still didnt work. disappointing purchase. i'll be going for another brand next time i need another product.

Review from Samsung US
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Jul 15, 2022
Celik
1 out of 5 stars review

Lasted 1 year

unfortunately, as much as i enjoyed hte tv and features, it literally lasted me a year, before tv just starting cycling on/off black screen and is no longer usable. wish i actually read the reviews here, as it appears that it is a very common issue with this model

Review from Samsung US
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