Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

Member photos

  • +42 images
Sort by |
Showing 201-210 of 2,589 reviews
Oct 31, 2023
LtforLife
1 out of 5 stars review

oddly, there are no power or control buttons on TV

Received this as a gift, so I did not choose it. But if this product is demonstrative of the overall quality to expect, then I won't be choosing it again. My review is like almost every other one star review in here. Less than two years and the TV will not function. It flashes on and off, even after going through all the listed reboots for it. This is disheartening from any brand. I will be going back to my old TV, a 25 year old Sony which is still working.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jul 15, 2020
Jezi
5 out of 5 stars review

Samsung TV plus makes me happy!

i love the channels! when i mounted and plugged in my tv and started setting it up, it was set to tastemade channel and it made me so happy. i've since explored other channels and connected my hbo, netflix, amazon, sling, youtube ans barre3 accounts and honestly i am now living my best life.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
Dcallie
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] I owned an earlier model of a Samsung tv and it is still working after 17 years So when I remolded my living room I went with a newer, larger Samsung Smart TV It was easy to set up and the picture quality is great

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 25, 2020
Bigp
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This is the best TV I've owned it's big beautiful bright and bodacious I want to get five more and put in every room in my house I'm going to be a player so I'm rich so I can do that great product love it

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 15, 2020
JrbEpb
4 out of 5 stars review

Sound

[This review was collected as part of a promotion.] My TV is installed in an alcove which muffles the sound projection into the room.. we are in our 70's which makes it difficult to understand what is being said. I bought an inexpensive small sound bar with helps but wish the TV sound could project directly to the front. We feel that would help. Great product. We have a 32" TV (old) still working great. Keep up the good work.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 25, 2020
Coolfingaz
5 out of 5 stars review

What a great choice.

[This review was collected as part of a promotion.] I didn't plan on getting this television but I'm sure glad I did. I went looking for a Fire TV and I was going to ask the clerk to grab it as I already thought I knew what I wanted. I was sooooooo mistaken. Samsung TV's already have all the best options on it and more. I was pleasantly surprised with the features that comes with it and I've been bragging about it to my friends. I'm sticking with Samsung when I change my bedroom TV for Christmas.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Feb 2, 2021
DDDj
3 out of 5 stars review

SAMSUNG lacks the last step.

bought this tv wanting to get a better picture than an older lg model that i have but didn't turn out that way. i was upset after i hung it up and turned it on. it bleeds through the bottom and thats all i can see. it was a really sad feeling. i have washer, dryer, fridge, dish washer samsung but i feel that this was a sad purchase for me. i just feel that samsung is almost there in perfection but just gives up on the last step. maybe its just me complaining but i can name multiple things wrong with the products that i have. don't get me wrong i love samsung thats why it's all in my house but i feel rhat it lacks some minor details and just gives up on perfection. almost forgot it doesn't want to play some of the apps coming wright out of the box.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from Samsung Brand Ambassador

DDDj: Thank you for choosing the TU8000 TV and for your review. I am very sorry that the backlight quality did not meet your expectations, and we will share this feedback with our internal teams. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. If there is anything we can assist you with or answer questions you may have, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 15, 2022
Carol
4 out of 5 stars review

Takes a long time to turn on.

right after the warranty expired my tv decided to take minutes to turn on. i use a roku. i tried turning it on with out the roku, without internet, just using the samsung remote and manually and it still took 5 or more minutes to come on. i'm wondering if i should leave it on 24 hours a day. other than this problem, i love the tv. the color is great. i love samsung products. my older samsung tv (10 years old) was moved to the bedroom and it still has great color.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 28, 2023
hawkeye
1 out of 5 stars review

only lasted two years.

Save your money and buy something else. 2 years and went dead. Replaced power and main board with no results. I could get it to work by disconnecting right half of screen for 5 minutes. turn on and it would work fine. Next morning would not turn on. No answers from Samsung.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 15, 2020
loveit
5 out of 5 stars review

This product has amazing features

[This review was collected as part of a promotion.] This product is exceptional, easy to set up. The remote is simple yet self explanatory. The image quality is impeccable, so clear and bright, I love it. The features on this tv are great, you can download apps and organize them any which way you would like, remote is programmed with three apps already making it for easy access. You can also set up voice control for even easier use. I wouldn't want any other TV, have had it for 3 months now and no issues.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566