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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 11-20 of 2,589 reviews
Jan 18, 2021
RSundean
5 out of 5 stars review

Verified Purchase

Worth it ? Yes,

Brought it on sale for large living room . Unit offers most features that one would use today, Bluetooth, ARC, etc. Until 8K prices come down, this unit will provide amble picture and features you should need.

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Aug 29, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great product for the money!

This TV was exactly what we were looking for. The picture quality is amazing and has given us a fabulous screen for our media room! It was a great value and delivery was seamless.

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Oct 26, 2020
MK123
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] The picture is great, and there is a lot of flexibility, but the internet connection is a problem. I really enjoy the apps available. I was able to get rid of my external streaming boxes. I also appreciate the flexibility in routing sound. The biggest issue I have with the TV is that it does not like to stay connected to WiFi. About once a week it disconnects, and the only way to reconnect is to unplug the TV. My rating would be much higher if it weren't for this issue. If you can hardwire the TV, or this process doesn't bother you, it is worth purchasing. The good outweighs the bad, but it is still far from a perfect device.

Review from Samsung US
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Apr 1, 2023
TVfan
1 out of 5 stars review

Read Negative Reviews

I bought this tv less than two years ago and out of nowhere today it turned off. It has been blinking on and off since and not even unplugging for over 30 seconds will fix it. Now it is out of warranty, and I am waiting on a technician response (that is hopefully free). Read all reviews before purchasing.

Review from Samsung US
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Apr 23, 2020
BruceWayne305
1 out of 5 stars review

Too Dark

I have tried updating it and all the settings possible but it's very dark, yes I have done all the ambient settings and contrast backlight everything, and all the eco settings. It looks gloomy inside no matter what I do, the picture is using a National Geographic 4k that is usually very bright and vivid. The processor is also very slow to move around the menus.

Review from Samsung US
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reply from OBA

Brucewayne305: I am sorry to hear that you are not happy with the brightness of your TU8000 TV. You can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Go to Home> Settings> Picture> Expert Settings> Brightness We also recommend you to check if Power Saving Mode has been enabled. Go to Settings> General> Eco Solution> Power Saving Mode. I hope this helps to solve your issue. For further assistance, please contact Samsung TV Support at: 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 13, 2020
Tractor man
5 out of 5 stars review

Great TV-Good Picture

[This review was collected as part of a promotion.] i read a few negative reviews and was concerned it might not be as good as some of our older samsung tv's. i decided to trust my past experience with samsung that it would be a quality product and we are not dissappointed . it almost sets itself up when you plug it in and so far its a great addittion to our home. glad we bought a samsung.

Review from Samsung US
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Apr 19, 2022
Tony
1 out of 5 stars review

Suddenly stopped working less yhsn 2 years old

was watching the tv today then boom, black screen, blinking red light, looping power cycle. i tried everything suggested, likely busted power supply. eill cost more to repair than get a new tv. my new tv will mot be samsung. this samsung is going to get thrown out a eindow and backed over eith my car. samsung tv's are unreliable garbage. not even 2 years old. you have permanently lost my business due to your poor product. plenty of complaints about this problem online, this tv is just trash. waste of money. worthless television.

Review from Samsung US
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Apr 9, 2025
Daddy of 6
3 out of 5 stars review

Backlighting has issues

Had mine 4 years, it is not on all day, and for the past year it has white circles randomly all over the screen, I heard there may be covers over the LED backlight that fall off... no way to fix this and really disappointed, my former Samsung tv is still going and is over 12 years old and no issues to this day and is in my bedroom now.

Review from Samsung US
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Jan 8, 2021
Carolyn
4 out of 5 stars review

Overall a High Quality TV

we bought this tv for our bedroom to replace a smaller one and it is the perfect size for us. my only criticism is that the on-screen menu is very small and the cursor does not highlight the menu selection window (for example, switching from netflix to cable) so it is hard to see what you have selected. (and i do not have any vision problems!) also, there is no rhyme or reason to the order of the menu. it is totally random. the picture and sound quality are stellar and the remote is ergonomic and comfortable. the set-up was very easy, but you are forced to give it permission to spy on you in order to use it, which comes with the territory of "smart devices" these days. samsung, get the menu together and i am sure you would have many more 5 star reviews for this model.

Review from Samsung US
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May 25, 2020
pepe
5 out of 5 stars review

Complete satisfaction

I have never purchased a better TV, not been more proud to own one. Not only is this thing just GIANT, it's very light!! Wall mounting was a breeze! The picture is crystal clear, the setup was shockingly easy... there's just really nothing bad I have to say about this tv. Best money I've ever spent on an electronic.

Review from Samsung US
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