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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 1,091-1,100 of 2,589 reviews
Apr 26, 2023
Auds
1 out of 5 stars review

Broke in less than 2 years

Sadly having the same issue as many other customers. I bought this TV 1 year and 9 months ago. I noticed some horizontal lines appear on the screen and a few days after that the display stopped working entirely. The TV is constantly glitching/rebooting/flashing from a black screen to a half black screen. It only stops when I unplug it. Bummed because I was told that these were top of the line.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 22, 2020
Lindsay
5 out of 5 stars review

more features to keep discovering every day.

[This review was collected as part of a promotion.] We have a 46 in samsung' smart tv. We decided to purchase our new 55 in Samsung tv . We are both retired and the larger screen and many new features really is a plus for us. We do have a Samsung soundbar for our 45 in. It really has Good sound. We were already thinking of getting one for our 55 in. But for now we have the tv sound and an extra bluetooth speaker.

Review from Samsung US
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Oct 29, 2020
Samsung
5 out of 5 stars review

This Samsung TV has a lot to offer

[This review was collected as part of a promotion.] We were looking for a smaller TV that can fit in a specific area of our camper. We also wanted it to be a smart TV with preloaded apps. Well, we found it and then some. It has over 1500 channels built in plus all the normal apps like Netflix, Amazon and Hulu. The screen is really clear and even though it's 43inches It still seemed big enough for a large room. It's a nice TV and love all the bonus features you get with the Samsung TVs.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 5, 2020
Jscroppo
5 out of 5 stars review

Great value buy

[This review was collected as part of a promotion.] I was hesitant getting another smart tv after having a bad experience on my previous one. The Samsung smart features work very well and it runs quite well. Not quite on par with my Apple TV 4K but most of the time I just use the TVs apps because they actually work quite well. Picture quality is great for this price point. The audio is good enough to use without a soundbar as well, it's not tinny like most budget TV sets are. Overall I'm very happy with my purchase and when the time comes I'm going to replace my bedroom TVs with Samsung as well.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 16, 2020
2BMWGUY
5 out of 5 stars review

By Far The best 4K UHD TV you can afford

[This review was collected as part of a promotion.] I first purchased a Samsung 4K 6000 series in 2018. Which at the time felt the same about it. Then I purchased my Crystal UHD 4K 8000 Series this year and fell in love with Samsung 4K all over again. The new smart remote is so easy to use & set up. The ambient lighting is wonderful. And the picture has no comparison. Keep it up Samsung!!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
ELITE
5 out of 5 stars review

Best UHD TV I've Owned

[This review was collected as part of a promotion.] The TU8000 by Samsung is SLICK. I've went with some lesser UHD brands in the past and now I know why it's worth it to go with Samsung. Crisp, detailed and fluid picture. Game mode helps latency a ton. My 60fps console games seem even smoother given the refresh rate. HDR adds just that, a detailed color gamut, black blacks and white whites, all in a realistic fashion. The apps at your disposal for entertainment are easy to get into and connect with accounts you've already made. The look of the TU8000 itself is simple, thin edges so you have more screen then borders, always a bonus. I was also impressed with the sound quality through the TV itself. Rich expansive lows, crips mids and clear highs. I'll continue purchasing from Samsung in the future.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 4, 2020
jojo
4 out of 5 stars review

Quality mid-range tv for good mid-range price.

the software does kind of crash out sometimes and you have to sign back in. but it's not very often and nowhere near what i read other reviews say. i doesn't cause enough interference to make me regret the purchase. i had to buy my own mount because the feet are way to far apart for these tvs, and don't feel stable enough. the picture is awesome for movies. it's not the best ever, but i think it's probably the best you can do for the price range. i'm very happy.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

jojo, Thank you for your purchase and review. To optimize the smart TV performance of your TU8000 unit, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options -Samsung Ambassador

Oct 5, 2020
MaineMama
5 out of 5 stars review

Dependable TV

[This review was collected as part of a promotion.] This tv is a good, solid, dependable tv in a great lower price range. We were easily able to "plug and play", and quickly understand all the settings. It was simple to add all our subscriptions and consoles.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 15, 2020
Gotrdone
4 out of 5 stars review

Picture quality is excellent for the price

[This review was collected as part of a promotion.] As soon as I connected this tv I was impressed with the color and clarity of the screen, fantastic. Really love the user friendly remote control, simplistic. Easiest I have had to understand and maneuver around the system.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 17, 2020
Grunt
5 out of 5 stars review

Overall a great television

[This review was collected as part of a promotion.] This television has greatly enhanced our television viewing experience. Color and quality of picture is very good. Having a smart television also allows for access to numerous systems. Well worth the price.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566