Looked at several different brands and decided to go with generac. Glad I did, the service was excellent from start to finish. I rated it for star only because I have not experienced a power outage yet. However, the test after installation worked great 5 stars. Installers were professional and did an excellent job installing the unit. I recommend this product.

More than pleased with the efficient manner of the installation team that installed my unit. They have the procedure down and worked very well together. So far the unit has only run on the maintenance schedule and has performed as required. Waiting to see if it will perform as required on an actual power outage.

We purchased and installed a 20k auto-Generac generator for our house we had been having power outages and my DAD requires oxygen this 20k generac is a life saver for all of my freezer,fridge items we made the right move to get a quality backed generator for our needs THANK+YOU

Bought my new whole house generator in 2012 after a hurricane came through. So glad I did. My power has gone off twice for 2-3 hours each time. and storms don't bother me anymore. Since I am retired its always comforting to know that I will always have power.

The only reason I cannot give 5 stars at this time is because we have not had occasion to use it yet. It was skillfully installed, and it looks very nice. I have every faith that once the power fails, the Generac will kick in and work as designed. At this point, I would definitely recommend this product.

down here in the South...it's a MUST HAVE for hurricane season. Unit is quiet and worth every penny. I had to cancel a couple of vacation trips to save up the $$$, but now I have jealous neighbors. I feel like Noah's Ark...everybody wants to come to my house when the lights go out.

Great product. My Mom has one. My cousin has one. Several neighbors have them. My wife & I had to have one! Can't wait to use it. Our installer was great. No muss! No fuss! He was in & out in less than 2 days with a spectacular job well done. I would recommend the product & my installer without hesitation.

We were extremely happy with the selection, price, installation and service provided by our local Generac supplier. Unfortunately, the unit did have a faulty engine which needed to be replaced after 4 months. However, the response from both our supplier and Generac was faultless, the new engine was installed without fuss and the unit has worked for the year since without any further problems. The unit has only actually had to operate during a power outage once so far, but did it's job when needed. Overall, I would recommend this unit to prospective purchasers, especially through the supplier we used. Choosing the right supplier/installer is a key factor.

Only mistake I made was not installing this when I built my home from scratch. Since owning this generator from 2013 it has made dealing with multiple day outages care free. Oil changes and maintenance are super easy even if you don't have a lot of mechanical knowledge so don't be scared there. It's worth the investment especially if you live in area that has outages time to time, buyers pay more interest to your home if they see you have one installed already.

Our Generac was installed a few months ago, and with all the set up and testing -- we are now ready for whatever the weather throws at us. We had one real-life outage so far and we froze, listened, and the power was on again! We love the peace of mind this gives us. Especially during these times of "staying at home".