Easy to hook up and get started. Wi-Fi enabled printing works like a champ unlike the Epson ink jet that we used to have. The Brother hasn't missed fired yet! I love it!

Absolutely fabulous multi-function laser printer: prints, copies and SCANS perfectly!!! The auto feed in itself is worth the cost of this unit. It works flawlessly so long as you don't feed damaged or stapled docs into it that will jam the unit. I had a Canon Image Class MF232w laser unit for years -- it works fine except that you have to scan docs one page at a time, which is ridiculous. For the Sam's price and return policy, you can't beat this deal for such a solid and reputable home office multi-function laser printer. It even has a fax function, but you need a landline phone to use it. Who has a landline phone these days? The one drawback of this Brother unit compared to Canon is that replacement toner cartridges for this Brother unit are more expensive than I was paying for the Canon. Otherwise, this unit is light years ahead of my old Canon.

So far the printer does fine. I thought the instructions were a bit confusing, but turns out it was easier to set up off the cuff than to follow what they said. The PROBLEM is with the customer service of Brother and Sam's Club. It is "pass the buck" back and forth. Part of the promotion as stated on the Sam's page is an "extra 500 pages due to an extra in-box toner cartridge". The "what's included" also had a picture of both cartridges and the outside of the box contained a large announcement of the extra 500 pages. However, this was not included in my box. Neither company will stand behind the promotion. That is frustrating,.

Easy to use. Best printer and scanner (lower resolution manually in the app settings so you can email - better instructions here would be nice), however it is a very cost effective printer and scanner. My 3rd one in 20 years!

Product met my expectations, pleased with it. Not so pleased with the constant barrage of email solicitations to sign up for their overpriced toner plans. The link to adjust email preferences is bogus

Print clarity is good and paper capacity is large. It’s somewhat noisy and the footprint is larger than competitors. PC app is confusing and limited in functionality.

Excellent printer and software at an affordable price. Set up was super easy and connected immediately.

Good printer. I have 2-sided printing as a default, and it runs the paper through twice, even if there isn't anything printed on the back side.

Works very well as on-line printer. There is some light leakage when doing single sheet copying which causes a grey background on the copies.

HAD THE MACHINE FOR 2 MONTHS, GONE THRU 2 DRUMS, PRINT IS HORRIBLE