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Customer reviews for Brother Wireless Monochrome All-in-One Laser Printer with Higher Yield Ink, DCP-L2647DW for
Brother Wireless Monochrome All-in-One Laser Printer with Higher Yield Ink, DCP-L2647DW
4.2 out of 5 stars
stars
54 ratings54 reviews
  1. 5 stars57% (31)
  2. 4 stars20% (11)
  3. 3 stars11% (6)
  4. 2 stars7% (4)
  5. 1 star4% (2)

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Showing 11-20 of 54 reviews
Mar 26, 2026
Alexander
3 out of 5 stars review

Lack of support

Good overall printer but you must set it up on a dedicated IP or if the power goes out it forgets the wifi settings! Sad that even with the latest updates this printer fails! It also won’t print duplex unless your computer is newer… they don’t support older pc or macs older meaning 10 years old.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 11, 2026
Leonid Madorsky
1 out of 5 stars review

Brother DCP-L2647DW bad design

This printer has a serious design flaw. Even if you use the hidden keys to disable Deep Sleep mode, it still loses the network connection. I have tried every possible solution, including assigning a static IP address, but nothing worked. I have used Brother printers all my life, but models released after the DCP-L2550DW all seem to have this issue. Why? It defeats the whole purpose of network printing. People buy printers not to save energy, but to print whenever they want—without crawling under desks and dealing with cables just to restart the printer before sending a document to print or scan.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 16, 2026
Yepper
3 out of 5 stars review

Passwords and Orwell's (Big) Brother

Cannot access crucial functions! I bought to replace a 15-year old Brother that was used in an office and held up like a trooper. I have learned my lesson and did not sign up for the Brother toner program. I also shut off the (Big) Brother analytics program. Since the printer I received was built before the latest firmware update, I downloaded the update BUT COULD NOT INSTALL THE FIRMWARE! You need a password! The printer I received did not have a password! I tried 7 or 8 generic Brother passwords and got locked out multiple times! What a pain! I even tried entering no password. No luck.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother DCPL2647DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother DCPL2647DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/DCPL2647DW

May 8, 2026
JULIEinDSM
5 out of 5 stars review

Wireless dream

Finally upgrading to the wireless printing was 100% a game changer, this printer is a dream. Set up was a snap and the print/copy/scan qualities are perfect! So glad I got this printer/scanner

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Apr 19, 2026
Old Sailor
5 out of 5 stars review

Brother shamed our old printer...

Easy to hook up and get started. Wi-Fi enabled printing works like a champ unlike the Epson ink jet that we used to have. The Brother hasn't missed fired yet! I love it!

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 25, 2026
Tortoise
4 out of 5 stars review

Good product, horrible promotional emails

Product met my expectations, pleased with it. Not so pleased with the constant barrage of email solicitations to sign up for their overpriced toner plans. The link to adjust email preferences is bogus

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Mar 5, 2026
Albert
5 out of 5 stars review

Best Printer

Easy to use. Best printer and scanner (lower resolution manually in the app settings so you can email - better instructions here would be nice), however it is a very cost effective printer and scanner. My 3rd one in 20 years!

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 12, 2026
Bill
2 out of 5 stars review

Ok printer

Print clarity is good and paper capacity is large. It’s somewhat noisy and the footprint is larger than competitors. PC app is confusing and limited in functionality.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother DCPL2647DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother DCPL2647DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/DCPL2647DW

Apr 13, 2026
Daniel
4 out of 5 stars review

2-sided printing

Good printer. I have 2-sided printing as a default, and it runs the paper through twice, even if there isn't anything printed on the back side.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Apr 16, 2026
Gdubob
4 out of 5 stars review

Generally works well

Works very well as on-line printer. There is some light leakage when doing single sheet copying which causes a grey background on the copies.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413