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Customer reviews for Brother Wireless Monochrome All-in-One Laser Printer with Higher Yield Ink, DCP-L2647DW for
Brother Wireless Monochrome All-in-One Laser Printer with Higher Yield Ink, DCP-L2647DW
4.1 out of 5 stars
stars
55 ratings55 reviews
  1. 5 stars56% (31)
  2. 4 stars20% (11)
  3. 3 stars11% (6)
  4. 2 stars7% (4)
  5. 1 star5% (3)

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Showing 11-20 of 55 reviews
Mar 16, 2025
Reviewer name: Huggles
5 out of 5 stars
5 out of 5 stars review

NOT collected as part of a promotion - IMHO

Absolutely fabulous multi-function laser printer: prints, copies and SCANS perfectly!!! The auto feed in itself is worth the cost of this unit. It works flawlessly so long as you don't feed damaged or stapled docs into it that will jam the unit. I had a Canon Image Class MF232w laser unit for years -- it works fine except that you have to scan docs one page at a time, which is ridiculous. For the Sam's price and return policy, you can't beat this deal for such a solid and reputable home office multi-function laser printer. It even has a fax function, but you need a landline phone to use it. Who has a landline phone these days? The one drawback of this Brother unit compared to Canon is that replacement toner cartridges for this Brother unit are more expensive than I was paying for the Canon. Otherwise, this unit is light years ahead of my old Canon.

Helpful?3H0SI710EJ4O15263322413
May 3, 2026
Reviewer name: Gene
4 out of 5 stars
4 out of 5 stars review

An excellent printer/copier/scanner.

This printer for me is excellent. It took me about 30 minutes+ to get it set up and printing. I chose to go USB connection from my desktop (I'm old school I guess) I didn't want to fight with my router. The print is clear and clean and is completed quickly after the printer starts to print. It takes a few seconds before the paper begins to move, but if you have a few pages to print, wow it gets done fast. I love the autofeed when scanning and copying, it makes tasks so much easier. My actual star grade for this printer is 4.5 stars because 8 years ago I had a Brother laser printer and it wasn't as noisy when printing as this one. Oh my it is so noisy that I close the door so the noise doesn't bother the rest of the house. This statement make it sound as if the printer "screams", it doesn't, it is noisy though. If a little noise doesn't bother you while working and getting it done fast, clean and clear this is a great printer to use.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Mar 5, 2026
Reviewer name: Albert
5 out of 5 stars
5 out of 5 stars review

Best Printer

Easy to use. Best printer and scanner (lower resolution manually in the app settings so you can email - better instructions here would be nice), however it is a very cost effective printer and scanner. My 3rd one in 20 years!

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 25, 2026
Reviewer name: Tortoise
4 out of 5 stars
4 out of 5 stars review

Good product, horrible promotional emails

Product met my expectations, pleased with it. Not so pleased with the constant barrage of email solicitations to sign up for their overpriced toner plans. The link to adjust email preferences is bogus

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Feb 12, 2026
Reviewer name: Bill
2 out of 5 stars
2 out of 5 stars review

Ok printer

Print clarity is good and paper capacity is large. It’s somewhat noisy and the footprint is larger than competitors. PC app is confusing and limited in functionality.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother DCPL2647DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother DCPL2647DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/DCPL2647DW

May 8, 2026
Reviewer name: JULIEinDSM
5 out of 5 stars
5 out of 5 stars review

Wireless dream

Finally upgrading to the wireless printing was 100% a game changer, this printer is a dream. Set up was a snap and the print/copy/scan qualities are perfect! So glad I got this printer/scanner

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Apr 19, 2026
Reviewer name: Old Sailor
5 out of 5 stars
5 out of 5 stars review

Brother shamed our old printer...

Easy to hook up and get started. Wi-Fi enabled printing works like a champ unlike the Epson ink jet that we used to have. The Brother hasn't missed fired yet! I love it!

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
Dec 3, 2025
Reviewer name: JENNIFER
3 out of 5 stars
3 out of 5 stars review

Customer Service Lacking

So far the printer does fine. I thought the instructions were a bit confusing, but turns out it was easier to set up off the cuff than to follow what they said. The PROBLEM is with the customer service of Brother and Sam's Club. It is "pass the buck" back and forth. Part of the promotion as stated on the Sam's page is an "extra 500 pages due to an extra in-box toner cartridge". The "what's included" also had a picture of both cartridges and the outside of the box contained a large announcement of the extra 500 pages. However, this was not included in my box. Neither company will stand behind the promotion. That is frustrating,.

Helpful?3H0SI710EJ4O15263322413
reply from Brother

Thanks for taking the time to review your experience with the Brother DCPL2647DW. The extra 500 pages in toner are included with the singel cartridge that the machine comes with. The machine only includes 1 cartridge. If you still need assistance, we would like to help. Please contact the Brother USA support team at:<br />https://www.brother-usa.com/support

Aug 3, 2026
Reviewer name: Jasmime of Kansas
1 out of 5 stars
1 out of 5 stars review

Printer good. Brother Refresh is a ripoff.

Printer good. Brother Refresh is a ripoff. Do not buy!!!

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413
reply from Brother

We’re sorry to hear that Brother Refresh did not meet your expectations. We would like to help address your concerns and answer any questions you may have about the service. Please contact Brother Customer Support here: https://www.brother-usa.com/support

Mar 26, 2026
Reviewer name: PMcM
5 out of 5 stars
5 out of 5 stars review

Great Printer

very good printer .. clear copies…quick printing … always used HP before, but am impressed with this Brother.

Review from brother-usa.com
Helpful?3H0SI710EJ4O15263322413