Customer reviews for Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry

Customer reviews for Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry for

Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry

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4.6 out of 5 stars

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Showing 211-220 of 278 reviews

Jan 30, 2023

Apoorv

3 out of 5 stars review

Ifs works but can leak water due to design issue

[This review was collected as part of a promotion.] Well it works as it should, but the edges of the drym inside the dryer is not sealed so it can leak water to bottom of machine. Not sure why they made it this way.

Review from Samsung US

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reply from Samsung Care

Hi Apoorv, Leaking water in a Samsung dryer is unusual and we are here to help with such an experience. I have shared a link from Samsung that can help. Samsung dryer is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01109103/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145421923 to help our team pull up your information. Leo

Jan 19, 2024

Pepp

5 out of 5 stars review

Great size for drying large loads

[This review was collected as part of a promotion.] It hasn't been a year yet, since we purchased our Samsung Dryer. Excellent model! Quiet, offers many drying options. Easy to clean lint tray. Large enough to dry our king size blankets.

Review from Samsung US

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Feb 22, 2025

Bill

1 out of 5 stars review

Poor design and replaced numerous internal parts

The worst purchase ever, I have learned to replace the heating element in record time. 9 times and I will never purchase this brand again. All due respect but it’s sad.

Review from Samsung US

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reply from SEA Care

Hi Bill, We recognize the importance of having a dependable dryer at home. Let's address this right away. You can visit the link that fits your experience. Follow the steps and you may encounter embedded words for more details. Dryer has no heat at all https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all We'd be delighted to speak with you directly to provide more assistance with your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148469153) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 9, 2024

JTC1

5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] This machine is great. I have all the features that my previous machine had. It is easy to use and works fantastically.

Review from Samsung US

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May 18, 2025

Becky

1 out of 5 stars review

Upset

Both dryer and washer are equally as terrible and super inconsistent. It’s so annoying to have all your day planned out and for whatever reason the dryer decided not to work for hours. Or the washer will extend the cycle by a half hour for no reason

Review from Samsung US

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reply from Samsung Care

Hi Becky, That sounds incredibly frustrating, especially when you're trying to stay on schedule and something as basic as doing laundry throws everything off. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your home appliances. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1149237577 to help our team pull up your information. Leo

Sep 5, 2023

Antenas_85

5 out of 5 stars review

Awesomeness

[This review was collected as part of a promotion.] Bought them 3 months ago. Wife loves them. Have them setup with our samsung account and notify when complete or if there an issue.

Review from Samsung US

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Apr 3, 2023

Aypn

4 out of 5 stars review

Nice dryer

[This review was collected as part of a promotion.] I bought this a month ago and the dryer is working great. It is integrated in Smart Things feature so when the dryer ends a cycle it notifies me in my phone as well as my Samsung TV.

Review from Samsung US

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Feb 1, 2023

ludacrysss

4 out of 5 stars review

Sensor dry could work better on large loads

[This review was collected as part of a promotion.] Overall great dryer. I love the lint filter. I do wish the sensor dry would do better with my larger loads, and that the song was shorter.

Review from Samsung US

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Apr 22, 2024

Paul

1 out of 5 stars review

Violently shakes on spin cycle

Just purchased this set. The washer shakes across the entire floor on the spin cycle (even the lowest setting) Samsung doesn't care. They have horrible customer service. I'd keep shopping around.

Review from Samsung US

Helpful?

reply from SEA Care

Paul, we know how it feels to deal with a shaking washer. Let us help. If your washer shakes, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147071565) to help our team pull up your information. Have a great day. ^Camille

Jan 17, 2023

Islandgirl

5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] I love the colour and the fact that my clothes are dry when the time is up. No need to run the dryer a second time to dry a load.

Review from Samsung US

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