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Sam's Club
Sam's Club
Member ratings & reviews for
40 INCH BT SMOKER BLUETOOTH SMOKER
4.3 out of 5 stars
stars380 ratings344 reviews
  1. 5 stars64% (243)
  2. 4 stars21% (81)
  3. 3 stars4% (17)
  4. 2 stars3% (11)
  5. 1 star7% (28)
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Showing 61-70 of 344 reviews
Oct 26, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Very disappointed

I bought my smoker about a month and a half ago, used it 2 times and it quit working. Now I can't get anyone on the phone for customer support because of Covid. BS!

Review from masterbuilt.com
Helpful?7973O9FFJG2T15258962894
reply from Customer Support

Thank you for taking the time to review our product. We are sorry to hear that the unit is not functioning as expected. Please complete the Contact Us form so we are able to further assist you.

Feb 11, 2021
KerryD
2 out of 5 stars review

Verified Purchase

Doesn't work in cold weather

Used it last weekend and was too cold for LED display to work. Also had an error 1 code. Had to carry it in house to warm it up. Living in Wisconsin it's an inconvenience.

Review from masterbuilt.com
Helpful?7973O9FFJG2T15258962894
reply from Customer Support

Thank you for taking the time to review our product. We are sorry to hear that you are experiencing this issue. We would recommend warming the temperature sensor with a warm cloth or a pot of warm water with the door closed. This will remove the error code when using in low temperatures. Please let us know if we can be of any further assistance.

Feb 11, 2021
Court
4 out of 5 stars review

Verified Purchase

Great

I'm not a master and only have used once but seems to cook great but couldn't get the Bluetooth to stay connected to my phone other then that it worked great

Review from masterbuilt.com
Helpful?7973O9FFJG2T15258962894
May 29, 2019
amdphoto
5 out of 5 stars review

Verified Purchase

Love this smoker

Bought this for a Mother's Day gift and have used it every weekend. Lots of room to cook plenty of different meats at once. Cooks perfectly every time.

Helpful?7973O9FFJG2T15258962894
Jun 24, 2018
DGLO
5 out of 5 stars review

Verified Purchase

Awesome smoker!

We've only used it once so far and are very pleased! We would like to see a feature added to the app: an alert when your meat reaches the desired set internal temperature.

Helpful?7973O9FFJG2T15258962894
reply from Supplier Response

Thank you for your candid feedback and welcome to the Masterbuilt Community! We appreciate your feedback. Be sure to share your experiences and recipes on our social media channels. Smoke on!

May 7, 2020
Pookie1@
2 out of 5 stars review

Verified Purchase

Defective leg

The right front leg was not welded correctly. My husband had to weld it because we did not want to pay to have it sent back. You may want to check this product for this. Would not order this again because of this. Thank you

Review from masterbuilt.com
Helpful?7973O9FFJG2T15258962894
reply from Customer Support

Thank you for providing a review for our smoker. We are sorry to hear that the leg is not welded correctly. We would be happy to provide you with a resolution. Please create a claim through our Contact Us form so we are able to further assist you.

Jun 23, 2019
Rick50
5 out of 5 stars review

Verified Purchase

Makes a great smoked brisket!

This is our Second Masterbuilt smoker the first one is 8 years old and still working, The new ones is a little bit of an upgrade and it has been working great.

Helpful?7973O9FFJG2T15258962894
Dec 19, 2018
CDNUSA2010
5 out of 5 stars review

Verified Purchase

Awesome Purchase

Used it twice already. Was an an upgrade from an older model. Seems to hold its heat better and the meat probe is an added bonus. Sometimes lose the Bluetooth connect.

Helpful?7973O9FFJG2T15258962894
May 6, 2021
Just me
4 out of 5 stars review

Verified Purchase

Love this thing!!

I have used this smoker non-stop since I purchased it. Only downside at all is having to add smoke every 30 minutes, but not having to open the door to add wood images it less annoying. Great results every time!!!

Review from masterbuilt.com
Helpful?7973O9FFJG2T15258962894
Jan 1, 2019
Amber
5 out of 5 stars review

Verified Purchase

Husband loves it!

I'd bought this for his birthday and he was so excited. Turkey for Christmas turned out great and easy to use. We've had 2 other friends buy one since! Thank you

Helpful?7973O9FFJG2T15258962894